Tandem System Administrator

20 hours ago

Jodhpur, Rajasthan, India beBeeTechnical Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

About our company:

We are a global technology consulting and solutions firm. We enable enterprises to reimagine their business models and accelerate innovation through digital technologies.

Our team is passionate about delivering innovative solutions to clients, driving competitive differentiation, superior customer experiences, and business outcomes.

Job Title: Technical Support Specialist

Job Summary:

We seek a skilled and proactive Technical Support Specialist with hands-on experience in Tandem systems, Linux, Windows, and various database technologies including SQL, Sybase, Oracle, and others. The ideal candidate will provide production and application support during business hours ensuring system stability, performance, and timely issue resolution.

Key Responsibilities:

Provide L2/L3 support for applications and systems running on Tandem, Linux, and Windows platforms.

Monitor and troubleshoot issues across multiple database environments - SQL Server, Sybase, Oracle, etc.

Perform routine maintenance, patching, and upgrades for supported systems.

Collaborate with development and infrastructure teams to resolve incidents and implement fixes.

Ensure timely communication and documentation of issue resolutions and root cause analysis.

Participate in on-call rotation and incident management aligned with your time zone.

Maintain system health dashboards and automate routine checks where possible.

Required Skills & Experience:

Strong experience with Tandem HP NonStop systems.

Proficiency in Linux and Windows server environments.

Solid understanding of SQL and experience with Sybase, Oracle, and other relational databases.

Experience in production support, incident management, and performance tuning.

Familiarity with ITIL processes and ticketing tools e.g., ServiceNow, Jira.

Excellent communication skills and ability to work independently during off-hours.

Preferred Qualifications:

Experience in financial services or mission-critical environments.

Knowledge of scripting - Shell, Python, or PowerShell for automation.

Exposure to cloud platforms - AWS, Azure is a plus.

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