Employee Benefits Manager

2 weeks ago


Kozhikode, Kerala, India beBeeBenefits Full time ₹ 60,00,000 - ₹ 1,00,00,000
Job Title

We're seeking an experienced Benefits Administrator to join our team in a dynamic and supportive environment.

The ideal candidate will have 4–8 years of experience in US/Canada benefits operations, strong HRIS expertise, and proven skills in compliance, issue resolution, and stakeholder management.

Benefits Administration
  • Manage employee eligibility, coverage start/end, and ongoing maintenance of benefits records.
  • Process and record benefit enrollments, life events, and terminations in HRMS and related systems.
  • Ensure accurate reflection of payroll elements linked to benefits compensation.
Vendor & Employee Communications
  • Act as primary liaison with external benefits vendors.
  • Manage vendor requests, escalations, and troubleshooting.
  • Handle employee requests, mandatory notifications, and issue resolution with a strong customer service focus.
  • Maintain and update vendor site access and contact information.
System Operations
  • Monitor feeds, timings, reporting, and manual interventions in benefits platforms.
  • Support testing and configuration during open enrollment and system changes.
  • Ensure data integrity across HRIS, vendor platforms, and payroll systems.
Financial Operations
  • Validate and process vendor invoices.
  • Conduct reconciliations across Dayforce, vendor records, invoices, and payroll.
Compliance & Reporting
  • Support open enrollment, ACA/COBRA (US), and provincial benefits compliance (Canada).
  • Assist with 5500 filings, census files, and insurance audits.
  • Review and update standard operating procedures (SOPs) to align with compliance and business needs.
Issue Resolution
  • Proactively identify and resolve recurring issues (e.g., Prudential file errors, COBRA access challenges, two-step verification).
  • Partner with US & Canada HR/Total Rewards teams for escalations and policy clarifications.

We value practical thinking over buzzwords, and velocity over bureaucracy.



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