Flights Support Administrator

5 days ago


Ahmedabad, Gujarat, India Technomine Full time
Job Description
A full-time opportunity is available for a dedicated professional to join Technomine as a Flights Support Administrator. The successful candidate will be responsible for managing support and travel requirements, utilizing expertise in Galileo, a global distribution system.

About the Role:
This position requires exceptional organizational skills, with the ability to work autonomously during out-of-hours periods. Key responsibilities include:
  • Managing flight schedules, ensuring accuracy and making necessary adjustments.
  • Liaising with airlines and partners to confirm bookings and resolve any issues that may arise.
  • Providing timely responses to customer inquiries, escalating complex issues when necessary.
  • Maintaining accurate documentation of all customer interactions and transactions.

Requirements:
The ideal candidate will possess advanced GDS skills, specifically in Galileo, including basic ticketing operations, re-issuing tickets, and handling date changes for ticketed/unticketed bookings. Experience in handling flight rebookings and travel logistics is also essential. Additionally, proficiency in PCC management (Pseudo City Code) and PNRC (Passenger Name Record) creation and pricing is required. Knowledge of Amadeus or other airline booking systems is an advantage.

Working Hours and Location:
This role offers a flexible schedule, working 5 days from 11:30 PM to 8:30 AM IST. The location is at CG road, Ahmedabad. As a member of our team, you can expect a competitive salary, estimated to be around ₹250,000 per annum, based on industry standards and the local cost of living. Technomine values diversity, celebrates achievements, and provides opportunities for growth alongside a passionate and award-winning team.

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