Business Development Manager

5 days ago

Bikaner, Rajasthan, India beBeeCustomerSuccess Full time ₹ 13,00,000 - ₹ 15,50,000

The global speciality chemicals market is a rapidly evolving industry.

It spans over $800 billion in size, with a compound annual growth rate (CAGR) of 5.7%.

This growth trajectory makes it an attractive sector for businesses and investors alike.

We are at the forefront of this movement, leveraging a tech-first approach to drive discovery and fulfillment.

However, we face numerous challenges including lack of trust, excessive lead times, quality uncertainty, and operational inefficiencies in cross-border trade.

Our team has overcome these obstacles by scaling up operations across 40 countries, forming active partnerships with over 100 customers and suppliers.

As a key member of our team, you will be responsible for championing customer satisfaction, anticipating needs, and providing proactive support.

Key responsibilities include:

  • Acting as the primary point of contact for customers post-sale
  • Closely coordinating with logistics, documentation, and finance teams
  • Ensuring timely updates, delivery timelines, and documentation status are shared with customers
  • Working cross-functionally with Sales, Operations, and Supply Chain teams
  • Designing scalable processes to enhance the customer experience

You will be expected to possess strong collaboration, communication, and problem-solving skills to drive customer success and retention.

A successful candidate will have a proven track record of delivering results-oriented solutions in a fast-paced environment.

They must also be able to adapt quickly to changing circumstances and priorities.

Ultimately, your goal will be to drive business growth through exceptional customer service and engagement.

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