
Business Development Manager
13 hours ago
Job Description:
As a Business Development Manager, you will be responsible for driving the overall growth and success of our retail operations. You will oversee store operations, ensuring alignment with established standards and procedures.
Key Responsibilities:
- Ensure that all store operations adhere to company guidelines and SOPs.
- Manage inventory levels, conduct regular stock checks, and coordinate with suppliers for optimal product availability.
- Oversee visual merchandising efforts to ensure appealing and on-brand product displays and store layouts.
- Track transactions and budgets for store operations, ensuring cost-effectiveness and financial targets are met.
- Implement security measures and loss prevention strategies to safeguard inventory and assets.
Customer Experience:
- Develop processes to enhance customer experience, satisfaction, and issue resolution.
- Foster an outstanding in-store customer experience, including product knowledge, assistance, and issue resolution, to drive customer loyalty.
- Maintain high levels of customer satisfaction through effective communication and timely issue resolution.
People Management:
- Lead and develop retail staff, providing guidance, coaching, and performance feedback to ensure exceptional customer service and sales effectiveness.
- Anchored trainings as required for team member development on product knowledge, sales techniques, and best practices.
- Collaborate with central functions such as marketing, finance, and HR to ensure alignment with broader company policies and maintain integration of in-store & online operations.
Benefits:
We offer a competitive salary and benefits package, including opportunities for career advancement and professional growth.
What We Offer:
We are committed to creating a work environment that is inclusive, diverse, and equitable. We encourage applications from qualified candidates who share our values.
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