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Global Client Support Specialist
3 weeks ago
We are seeking a highly skilled Customer Service Representative to fill this role in Canada. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our clients through various communication channels.
You will work independently to utilize your expertise and experience to resolve customer queries, provide solutions to any issues, and offer the best services we have to offer. Your highly professional manner with an empathetic approach will make you fit-in perfectly for this role.
The ideal candidate should possess excellent problem-solving skills, be able to think on their feet, and have the ability to work under pressure. They should be punctual with great pride in professionalism, have fantastic customer service skills and excellent communication abilities, and a knack for organization and multitasking in a fast-paced environment.
To excel in this role, you will require outstanding business communications skills in English language for phone, chat, and email support. You should also be well-versed with office tools and software like Microsoft Excel, Word, PDF, etc., and ready to learn new tools if required.
- Excellent problem solver with the ability to work under pressure.
- Punctual with great pride in professionalism.
- Exceptional customer service skills and excellent communication abilities.
- Knack for organization and multitasking in a fast-paced environment.