Technical Support Specialist

16 hours ago


Nashik, Maharashtra, India beBeeSupport Full time US$ 60,000 - US$ 1,00,000
Technical Support Role

This is a full-time on-site role for a technical support specialist, based in Vapi. The support specialist will be responsible for providing timely and effective solutions to clients and users. Daily tasks include diagnosing and resolving issues related to software and hardware, ensuring high levels of customer satisfaction.

Responsibilities:
  • Diagnose and resolve technical issues
  • Maintain and update technical documentation
  • Collaborate with other teams to resolve issues
  • Provide feedback to improve product performance
Qualifications:
  • Technical support and troubleshooting skills
  • Knowledge of software and hardware systems
  • Proficiency in diagnosing and resolving technical issues
  • Strong communication and interpersonal skills
  • Ability to maintain and update technical documentation
  • Experience in collaboration and feedback provision
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Experience in the mobile technology industry is a plus


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