Growth-Driven CRM Professional

5 days ago

Mount Abu, Rajasthan, India beBeeRetention Full time ₹ 18,00,000 - ₹ 20,00,000
Customer Retention Manager

This role will focus on customer lifecycle management, personalization, loyalty, and repeat purchase growth across digital channels.

Key responsibilities:

  • Design and execute customer retention journeys: onboarding, engagement, repeat, cross-sell, win-back, and churn prevention.
  • Increase Repeat Purchase Rate, AOV, and CLV through targeted CRM strategies.
  • Segment customers using RFM (Recency, Frequency, Monetary) and behavioral cohorts.

Campaign & Channel Management:

  • Own CRM campaigns across Email, SMS, WhatsApp, and Push Notifications with sharp personalization.
  • Collaborate with performance marketing and creative teams to craft high-converting retention campaigns.
  • Ensure consistent brand voice, empathy, and care in all CRM communications.

Loyalty & Retention Programs:

  • Strengthen Loyalty Program – driving sign-ups, redemptions, and customer delight.
  • Develop VIP & Subscriber Programs to improve LTV.
  • Partner with CX teams to ensure issue resolution translates into retention opportunities.

Data, Analytics & Reporting:

  • Track key retention metrics: Repeat Rate, Churn %, LTV, CAC:CLV ratio, ROAS on retention.
  • Run A/B tests to optimize messaging, cadence, and offers.
  • Build weekly dashboards and insights for leadership.

Tools & Technology:

  • Manage CRM/automation tools like Klaviyo, WebEngage, MoEngage, Clevertap, Shopify CRM integrations.
  • Drive data hygiene, personalization logic, and automation workflows.
  • Explore AI-driven segmentation and predictive churn tools.

Desired Skills & Experience:

  1. 3–5 years of experience in CRM, Retention, or Customer Engagement in D2C/Consumer Brands.
  2. Strong knowledge of CRM tools, automation, and analytics platforms. Webengage, Moengage
  3. Analytical mindset – comfort with data, cohort analysis, and A/B testing.
  4. Creative thinker with ability to personalize content and storytelling.
  5. Strong understanding of customer empathy and solution-driven communication.
  6. Exposure to eCommerce/beauty/wellness industry preferred.

Why Work with Us?

Opportunity to scale a high-growth brand trusted by millions.

Work in a fast-paced, entrepreneurial environment where ideas are valued.

Be part of a purpose-led brand shaping the future of clean beauty.

Growth path into CRM & Retention leadership roles.

  • Growth Oriented Demand Professional

    23 hours ago

    Mount Abu, Rajasthan, India beBeeDemand Full time ₹ 15,00,000 - ₹ 20,00,000

    Demand Generation Specialist Job DescriptionOur company is seeking a skilled growth-oriented professional to execute demand generation functions across various channels. This role will be responsible for developing and implementing end-to-end demand generation plans to drive pipeline growth.Key Responsibilities: Execute demand generation plans for enterprise...

  • Business Growth Strategist

    18 hours ago

    Mount Abu, Rajasthan, India beBeeGrowth Full time ₹ 20,00,000 - ₹ 30,00,000

    Job Title: Business Growth StrategistA critical role in driving customer engagement, retention, and expansion.Key Responsibilities:Develop and execute business strategies aligned with organizational objectives. Focus on customer engagement, retention, and growth by leveraging data-driven insights and market trends.Leadership and Team Management:Lead and...

  • Chief Growth Officer

    3 days ago

    Mount Abu, Rajasthan, India beBeeMarketing Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    At SimplifyVMS, we're seeking a seasoned marketing leader to drive our brand positioning and growth strategy. As Director of Marketing and Demand Generation, you'll be responsible for building and executing a global marketing strategy that accelerates pipeline generation, enhances brand visibility, and positions us as a market leader in contingent workforce...

  • Drive Rural Craftsmanship Growth

    3 days ago

    Mount Abu, Rajasthan, India beBeeBusiness Full time ₹ 25,00,000 - ₹ 35,00,000

    Unlock the potential of rural craftsmanship by joining a dynamic organization as a Business Growth Specialist.This role presents an opportunity to connect with influential professionals, understand design requirements and leverage your sales expertise to drive business growth.Excellent communication skills and relationship building abilities are essential...

  • Strategic Business Growth and Partnership Specialist

    4 days ago

    Mount Abu, Rajasthan, India beBeePartnership Full time ₹ 2,40,000 - ₹ 3,60,000

    Job PostingWe are seeking a highly motivated professional to fill the position of Growth & Partnerships Executive.Key Responsibilities:Generate leads through strategic partnerships, leveraging platforms like Sales Navigator and Upwork.Collaborate with cross-functional teams to set up and optimize advertising campaigns across various channels.Manage outreach...

  • Sales Growth Catalyst

    24 hours ago

    Mount Abu, Rajasthan, India beBeeGrowth Full time ₹ 2,40,000 - ₹ 3,00,000

    Enterprise Sales Support SpecialistThis is an exceptional opportunity to work as a key contributor in driving sales growth and enhancing the customer experience. As an Enterprise Sales Support Specialist, you will play a pivotal role in supporting our senior leadership team by managing daily interactions with prospective customers, maintaining accurate...

  • Ambitious Program Management Professional

    1 week ago

    Mount Abu, Rajasthan, India beBeeManagement Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job Title:Ambitious Program Management ProfessionalAbout the Role:We are seeking a highly skilled and experienced program management professional to join our team. This individual will be responsible for managing program trackers, calendars, milestones, and goal updates. They will establish and maintain operating rhythms, collaborate with task stewards and...

  • Sales Growth Specialist

    24 hours ago

    Mount Abu, Rajasthan, India beBeeAppointment Full time US$ 50,000 - US$ 70,000

    Our company is a leader in transforming industries through innovative AI solutions. We help businesses unlock market-defining opportunities across various sectors. Our AI-driven systems reimagine growth and adaptation strategies, providing our partners with a competitive edge.We're looking for a motivated Appointment Setter & Closer to join our team.Role...

  • Commercial Growth Leader

    6 days ago

    Mount Abu, Rajasthan, India beBeeRevenue Full time ₹ 1,00,00,000 - ₹ 2,50,00,000

    Job DescriptionWe are seeking a Commercial Growth Leader to drive top-line growth by accelerating go-to-market strategies, analyzing client segments, and uncovering new revenue opportunities.This position will play a critical role in maximizing pipeline efficiency, improving conversion, and driving measurable impact on revenue growth.The ideal candidate...

  • CRM System Support Professional

    5 days ago

    Mount Abu, Rajasthan, India beBeeCustomerService Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Title:Customer Relationship Management SpecialistKey Responsibilities:Identify and resolve technical issues related to applications.Develop and implement solutions to improve system performance.Collaborate with cross-functional teams to drive business results.Provide exceptional customer support and address their concerns effectively.Stay up-to-date with...