Fashion Store Director

2 days ago

Cochin, Kerala, India beBeeRetail Full time ₹ 9,00,000 - ₹ 12,00,000

Key Role: Retail Leader

  • Deliver an outstanding customer experience and drive store performance.
Customer Experience:
  • Create a welcoming shopping environment for all customers.
  • Ensure high standards of customer service and product knowledge within the team.
  • Handle customer concerns and queries with professionalism, empathy, and speed.
  • Champion consultative selling to help customers find ideal fits and styles.
Team Leadership:
  • Recruit, onboard, and develop team members to reflect excellence.
  • Motivate and inspire the team to meet and exceed sales and service goals.
  • Conduct regular team training, performance reviews, and development plans.
  • Foster a culture of accountability, enthusiasm, and continuous improvement.
Sales & Operations:
  • Achieve and exceed monthly and quarterly sales targets.
  • Monitor KPIs such as footfall conversion, average transaction value, and UPT.
  • Manage inventory levels, stock rotation, replenishment, and loss prevention.
  • Ensure timely execution of visual merchandising and promotional strategies.
Brand & Visual Standards:
  • Maintain visual presentation standards in line with brand guidelines.
  • Ensure that store layout, product placement, and displays reflect brand identity.
  • Organize in-store events, styling sessions, and exclusive previews to build customer engagement.
Reporting & Compliance:
  • Prepare accurate daily, weekly, and monthly reports on sales and operations.
  • Ensure adherence to all operational, HR, and safety compliance protocols.
  • Liaise with corporate teams on marketing, VM, and stock planning initiatives.
Qualifications & Requirements:
  • 5+ years of experience in premium or formalwear retail, with at least 2 years in a leadership role.
  • Proven track record in driving sales, team development, and customer experience.
  • Excellent communication, leadership, and interpersonal skills.
  • Strong business acumen with an understanding of retail KPIs and metrics.
  • Passion for fashion, styling, and delivering refined customer service.
  • Flexibility to work weekends, holidays, and peak trading periods.
What We Offer:
  • Competitive salary + performance-based incentives.
  • Employee wardrobe benefits and discounts.
  • Learning & development opportunities.
  • A chance to represent and grow with a leading formalwear brand.

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