Client Service Senior Analyst
6 days ago
We are seeking a highly skilled and experienced Client Service Senior Analyst to join our team at E902 DWS India Private Limited, Maharashtra Branch. As a Client Service Senior Analyst, you will play a critical role in ensuring the smooth operation of our client-facing services, providing exceptional support to our clients, and contributing to the growth and development of our team.
Key Responsibilities- Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions to meet their requirements.
- Develop and implement effective client service strategies, ensuring high levels of client satisfaction and loyalty.
- Collaborate with internal stakeholders, including sales, marketing, and product teams, to ensure seamless delivery of client services.
- Identify and capitalize on opportunities to upsell and cross-sell services to clients, driving revenue growth and increasing market share.
- Stay up-to-date with industry trends, competitor activity, and regulatory changes, ensuring our services remain competitive and compliant.
- Provide exceptional customer service, responding promptly to client inquiries and resolving issues efficiently.
- Minimum 5 years of experience in a client-facing role, preferably in the financial services industry.
- Proven track record of delivering exceptional client service, with a strong focus on customer satisfaction and loyalty.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
- Strong analytical and problem-solving skills, with the ability to identify opportunities and drive business growth.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
- Strong knowledge of industry trends, competitor activity, and regulatory changes.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
-
Senior Client Service Analyst
6 days ago
Pune, Maharashtra, India E902 DWS India Private Limited, Maharashtra Branch Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our Client Due Diligence team as a Senior Client Service Analyst. This role will play a critical part in ensuring the effective implementation of our Know Your Customer (KYC) policies and procedures.Key ResponsibilitiesDevelop and maintain a deep understanding of our policies,...
-
Senior Business Analyst
24 hours ago
Pune, Maharashtra, India FIS Full timeJob SummaryWe are seeking a Senior Business Analyst to join our Professional Services Team in India. As a Senior Business Analyst, you will work closely with clients to understand their business processes, needs, and requirements, and document them. You will analyze the requirements, conduct gap analysis, and work with internal teams to derive best-fit...
-
Senior Client Due Diligence Analyst
23 hours ago
Pune, Maharashtra, India E902 DWS India Private Limited, Maharashtra Branch Full timeAbout the RoleWe are seeking a highly skilled Senior Client Due Diligence Analyst to join our team at E902 DWS India Private Limited, Maharashtra Branch. As a key member of our Client Due Diligence team, you will be responsible for providing expert advice on Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.Key ResponsibilitiesBuild and...
-
Senior Business Analyst
6 days ago
Pune, Maharashtra, India Riverforest Connections Private Limited Full timeJob Title: Senior Business Analyst - Global Tech ServicesWe are seeking a highly skilled Senior Business Analyst to join our Global Tech Services team. As a Senior Business Analyst, you will be responsible for analyzing business needs and developing solutions to improve our Collateral Management processes.Key Responsibilities:Analyze business requirements...
-
Senior Operations Analyst
6 days ago
Pune, Maharashtra, India Jobs for Humanity Full timeJob Title: Senior Operations AnalystJob Summary:We are seeking a highly skilled Senior Operations Analyst to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth execution of our syndicate loan, CDO, and CLO operations.Key Responsibilities:Form partnerships with client oversight and control groups, trading...
-
Senior Process Analyst
6 days ago
Pune, Maharashtra, India Gallagher Full timeSenior Process Analyst Job DescriptionGallagher is seeking a highly skilled Senior Process Analyst to join our team. As a Senior Process Analyst, you will play a critical role in supporting our branch operations and ensuring the smooth execution of our policy lifecycle services.Key Responsibilities:Act as the primary point of contact for the branch,...
-
Senior Client Servicing Manager
23 hours ago
Pune, Maharashtra, India Tempest Advertising Full timeAbout Tempest Advertising: We are a highly awarded national agency with branches in Bangalore, Hyderabad, and Pune, offering exciting opportunities to work on high growth brands across various sectors.Our team of professionals, drawn from Indian and Multi-national companies, focuses on delivering value to clients across traditional and digital platforms.We...
-
Senior Business Analyst
6 days ago
Pune, Maharashtra, India EVERSANA Full timeJob Title: Senior Business AnalystJob Summary:We are seeking a highly skilled Senior Business Analyst to join our team at EVERSANA. As a Senior Business Analyst, you will be responsible for analyzing complex business systems and identifying opportunities for improvement. You will work closely with cross-functional teams to design and implement system...
-
MS Senior Systems Analyst
6 days ago
Pune, Maharashtra, India Mindpool Technologies Full timeMindpool Technologies is seeking a highly skilled MS Senior Systems Analyst to join our team. The ideal candidate will have 5-7.5 years of experience in MSBI SQL development and a strong understanding of programming, OOPs, and SQL queries. Additionally, they should be flexible to work in shifts and possess excellent communication skills. Exposure to US...
-
Business Development Specialist
4 days ago
Pune, Maharashtra, India Investinn Research Analyst Full timeJob Summary:We are seeking a highly motivated and results-focused Sales Executive to join our team at Investinn Research Analyst. The ideal candidate will have outstanding communication skills, a solid grasp of sales strategies, and a dedication to reaching and surpassing targets.Key ResponsibilitiesBuild and maintain strong client relationships through...
-
Senior Lead Analyst
6 days ago
Pune, Maharashtra, India Jobs for Humanity Full timeJob Title: Senior Lead AnalystJob Summary:We are seeking a highly skilled Senior Lead Analyst to join our FIS Enterprise Treasury Client Experience team. As a Senior Lead Analyst, you will provide treasury and payments support to our client base, working closely with clients to troubleshoot issues and provide real-time assistance for business-critical...
-
Senior Business Analyst
6 days ago
Pune, Maharashtra, India Nasdaq Full timeJob Title: Senior Business AnalystAt Nasdaq, we're committed to breaking down barriers to inclusive prosperity. As a Senior Business Analyst, you'll play a key role in supporting our clients and ensuring they have access to the tools and resources they need to succeed.Key Responsibilities:Provide expert-level functional support to clients, resolving issues...
-
Operations Analyst Senior
6 days ago
Pune, Maharashtra, India FIS Full timeJob Title: Senior Operations AnalystAt FIS, we are seeking a highly skilled Senior Operations Analyst to join our team. As a key member of our operations team, you will be responsible for leading weekly planning meetings, developing approaches to meet client expectations, and influencing and communicating with others to drive results.Key...
-
Senior Operations Analyst
6 days ago
Pune, Maharashtra, India FIS Full timeJob Title: Senior Operations AnalystAt FIS, we are seeking a highly skilled Senior Operations Analyst to join our team. As a key member of our operations team, you will be responsible for leading weekly and monthly planning meetings to discuss staffing plans, volumes forecasts, and recommendations for offline based on historical information.Key...
-
Senior Business Analyst
5 days ago
Pune, Maharashtra, India Jobs for Humanity Full timeJob Title: Senior Business AnalystJob Description:We are seeking a highly skilled Senior Business Analyst to join our team in India. As a Senior Business Analyst, you will work closely with clients to understand their business processes, needs, and requirements, and document them. You will analyze the requirements, conduct gap analysis, and work with...
-
Senior Client Support Manager
6 days ago
Pune, Maharashtra, India Ensono Full timeJob Title: Senior Client Support ManagerThis role is responsible for delivering exceptional customer service within a mission-critical managed services environment. The successful candidate will lead a team of Service Desk, Support Level I and II Analysts to exceed customer expectations in technical resolution and customer service.Key Responsibilities:Manage...
-
Senior Associate, Client Service Expert
4 days ago
Pune, Maharashtra, India BNY Full timeAt BNY, we're seeking a Senior Associate, Client Service to join our Asset Servicing, Client Experience team. This role is located in Pune, MAH- HYBRID.In this role, you'll be responsible for monitoring smooth service delivery for our global clients, supporting Relationship Managers on client account setup and governance, and managing client fee pricing...
-
Senior Associate, Client Service Specialist
6 days ago
Pune, Maharashtra, India THE BANK OF NEW YORK MELLON CORPORATION Full timeJob Title: Senior Associate, Client ServiceBNY Mellon is seeking a highly skilled and motivated Senior Associate, Client Service to join our Middle Office team in Pune, MH. This is a hybrid role that requires strong communication and analytical skills to support our clients and internal operations groups.Key Responsibilities:Manage client relationships and...
-
Senior Client Services Program Manager
6 days ago
Pune, Maharashtra, India NICE Full timeJob Title: Senior Client Services Program ManagerAt NICE, we're a market leader in the global market, and we're always looking for talented individuals to join our team. As a Senior Client Services Program Manager, you'll play a key role in overseeing multiple projects and initiatives that support our organization's strategic goals.Key Responsibilities:Lead...
-
Senior Software Analyst
6 days ago
Pune, Maharashtra, India NTT DATA Full timeJob Title: Senior Software AnalystJob Summary:We are seeking a highly skilled Senior Software Analyst to join our team in Remote, India. The ideal candidate will have a minimum of 2+ years' project experience with MuleSoft AnyPoint Platform and prior experience implementing Integration Patterns utilizing web services (SOAP/REST), APIs or batch processes.Key...