
Store Operations and Sales Manager
2 days ago
We are seeking a highly skilled and results-driven professional to join our team as an Assistant Store Manager. This role requires an individual who can effectively manage store operations, drive sales, and deliver exceptional customer service.
The ideal candidate will have proven experience in sales, store management, and customer service. They will be able to work independently and as part of a team, possess strong communication and interpersonal skills, and have a passion for fashion and attention to detail.
Key Responsibilities:- Store Management:
- Oversee daily store operations, including customer service, sales transactions, and inventory management.
- Ensure store cleanliness, visual merchandising, and overall customer experience.
- Manage store staff (if applicable) and delegate tasks effectively.
- Support staff training and development on sales techniques, product knowledge, and customer service standards.
- Monitor store performance against key performance indicators (KPIs) and identify areas for improvement.
- Conduct regular store walk-throughs to ensure visual merchandising standards are maintained.
- Resolve customer inquiries and complaints promptly and professionally.
- Sales Execution:
- Provide exceptional customer service to all clients, building strong relationships and exceeding sales targets.
- Actively engage with customers, understand their needs, and offer personalized styling advice.
- Drive sales through effective communication, product knowledge, and promotional activities.
- Identify and address customer concerns promptly and professionally.
- Contribute to achieving store sales goals and KPIs.
- MERCHANDISING:
- Plan and execute store layouts and visual merchandising displays to maximize product visibility and appeal.
- Analyze sales data and customer preferences to identify best-selling items and adjust merchandise accordingly.
- Ensure timely replenishment of stock and maintain accurate inventory records.
- Participate in stock receiving, processing, and returns.
Requirements:
- Proven experience in sales and store management.
- Excellent communication, interpersonal, and customer service skills.
- Strong sales and negotiation skills with the ability to build rapport with customers.
- Passion for fashion and attention to detail.
- Ability to work independently and as part of a team.
- Strong organizational and time-management skills.
- Proficiency in basic computer skills.
- Opportunity to work with a renowned luxury bridal design house.
- Competitive salary and incentives.
- Opportunities for professional growth and development.
- Be a part of a dynamic and creative team.
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