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Remote Customer Relationship Specialist

2 weeks ago

Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 40,000 - ₹ 50,000
Customer Relationship Professional

The Role:

We are seeking a skilled and dedicated Customer Relationship Professional to support our growing student base in the U.S. This role is based in India and will involve building trust and providing guidance on program details, enrollment process, and next steps.

Key Responsibilities:

  • Conduct demo calls with prospective students for our certification programs.
  • Answer student inquiries and ensure a positive onboarding experience.
  • Maintain ongoing communication with students to support engagement and satisfaction.
  • Collaborate with the sales and support team to meet enrollment targets.
  • Prepare reports and provide feedback on student interactions.

Requirements:

  • Bachelor's degree in Business, Communications, or a related field (preferred).
  • 1–3 years of experience in customer relations, inside sales, or student support.
  • Prior experience working with U.S.-based customers or in international markets is a plus.
  • Excellent English communication skills (written and spoken).
  • Confident, professional, and fluent in conducting virtual presentations.
  • Strong interpersonal skills and ability to connect with students.

What We Offer:

  • A remote role based in India.
  • A competitive salary and performance-based sales bonus.
  • Opportunity to grow with a global EdTech company.