Remote Digital Relationship Consultant

1 week ago

Bengaluru, Karnataka, India beBeeRelationship Full time ₹ 1,50,000 - ₹ 28,00,000

The role of a Relationship Manager is pivotal in delivering exceptional customer service and driving revenue growth through effective cross-selling and up-selling strategies.

Working within the Relationship Management Hub, you will cater to the service needs of Priority Customers via remote digital media, including phone calls and emails. Your primary objective will be to achieve set revenue targets from mapped customers associated with you.

To accomplish this, you will provide premium customer service delivery to your assigned Priority portfolio, while also working on CASA deepening and NTB lead generation. Additionally, you will assist in providing NDIAS services.

Key Responsibilities
  • Client Outreach - Manage the Priority portfolio through client outreach and continuous monitoring of client relationships, including product, portfolio, and banking needs.
  • Revenue Targets - Achieve the monthly assigned revenue targets through effective cross-sales generating Fee income across Investment, Assets, Cards, and Liability products.
  • Technical Skills - Effectively utilize all applications, tools, and databases used to process transparent end-to-end client support. Proficient with systems related to Banking transactions and services.
  • Controls - Strictly adhere to internal control policies, ensuring that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations.
Required Skills and Qualifications
  • Graduate or Post-graduate from a recognized institution.
  • 2-5 years of relevant experience in the BFSI sector.
Benefits

As a Relationship Manager, you will have the opportunity to work as a part of a dynamic team, drive sales growth, and develop new skills in relationship management and banking operations.

This role requires strong communication skills, excellent lead generation and conversion skills, ability to handle pressure and meet deadlines, and a high sales orientation to meet consistent sales targets.

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