Dedicated Collection Specialist
4 days ago
Collection Manager Position Overview
We are seeking a highly skilled and experienced Collection Manager to join our team at Finle, specializing in E-Rickshaw finance. The ideal candidate will be responsible for overseeing collections, conducting field visits, and ensuring timely recovery of assigned dues.
Key Responsibilities:
- Field Collections:
- Conduct regular field visits to meet customers and ensure timely recovery of outstanding dues as assigned by the company.
- Identify and address challenges or disputes during collections and work towards resolutions.
- Account Management:
- Maintain a detailed record of customer accounts, including payment history and pending dues.
- Regularly update the management on collection progress and provide actionable insights.
- Customer Interaction:
- Build positive relationships with customers to ensure compliance with payment terms.
- Educate customers on the payment schedule and consequences of non-payment.
- Compliance & Reporting:
- Adhere to the company's policies and compliance standards during collection activities.
- Submit daily, weekly, and monthly reports on collection status, customer feedback, and challenges faced in the field.
- Coordination:
- Work closely with the internal team to strategize and execute recovery plans for overdue accounts.
- Collaborate with legal and recovery teams for escalated cases.
Requirements & Qualifications:
- Experience: Minimum 2-4 years of experience in collections, preferably in the vehicle finance or NBFC sector.
- Education: Bachelor's degree or equivalent is preferred but not mandatory.
- Transportation: Owning a bike is mandatory for field visits.
- Skills:
- Strong interpersonal and negotiation skills.
- Ability to handle pressure and achieve collection targets.
- Familiarity with local geographies and customer bases.
- Basic proficiency in MS Office for reporting purposes.
Why Join Us?
- Be part of a fast-growing organization in the e-mobility finance sector.
- Opportunity to work in a dynamic environment with performance-based incentives.
- Enhance your professional growth through real-time field experience.
Location: Indore
Estimated Salary Range: ₹600,000 - ₹900,000 per annum (depending on experience)
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