Dedicated Collection Specialist

4 days ago


Indore, Madhya Pradesh, India Finle Full time

Collection Manager Position Overview

We are seeking a highly skilled and experienced Collection Manager to join our team at Finle, specializing in E-Rickshaw finance. The ideal candidate will be responsible for overseeing collections, conducting field visits, and ensuring timely recovery of assigned dues.

Key Responsibilities:

  1. Field Collections:
  • Conduct regular field visits to meet customers and ensure timely recovery of outstanding dues as assigned by the company.
  • Identify and address challenges or disputes during collections and work towards resolutions.
  1. Account Management:
  • Maintain a detailed record of customer accounts, including payment history and pending dues.
  • Regularly update the management on collection progress and provide actionable insights.
  1. Customer Interaction:
  • Build positive relationships with customers to ensure compliance with payment terms.
  • Educate customers on the payment schedule and consequences of non-payment.
  1. Compliance & Reporting:
  • Adhere to the company's policies and compliance standards during collection activities.
  • Submit daily, weekly, and monthly reports on collection status, customer feedback, and challenges faced in the field.
  1. Coordination:
  • Work closely with the internal team to strategize and execute recovery plans for overdue accounts.
  • Collaborate with legal and recovery teams for escalated cases.

Requirements & Qualifications:

  • Experience: Minimum 2-4 years of experience in collections, preferably in the vehicle finance or NBFC sector.
  • Education: Bachelor's degree or equivalent is preferred but not mandatory.
  • Transportation: Owning a bike is mandatory for field visits.
  • Skills:
  • Strong interpersonal and negotiation skills.
  • Ability to handle pressure and achieve collection targets.
  • Familiarity with local geographies and customer bases.
  • Basic proficiency in MS Office for reporting purposes.

Why Join Us?

  • Be part of a fast-growing organization in the e-mobility finance sector.
  • Opportunity to work in a dynamic environment with performance-based incentives.
  • Enhance your professional growth through real-time field experience.

Location: Indore

Estimated Salary Range: ₹600,000 - ₹900,000 per annum (depending on experience)



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