Dedicated Customer Support Specialist
3 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at NetRTech Solutions LLP. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their satisfaction, and enhancing their overall experience.
This is a full-time role that offers a unique opportunity to work on-site in Ahmedabad for the first six months, followed by the possibility of remote work based on performance.
Key Responsibilities:- Addressing customer inquiries and concerns via phone, email, or chat.
- Resolving issues efficiently and effectively.
- Maintaining positive relationships with customers through proactive communication.
- Excellent communication and interpersonal skills.
- Ability to problem-solve and multitask.
- Attention to detail.
- Positive and patient attitude.
- Experience in a customer service role (preferred).
- Fluency in multiple languages (desired).
- Competitive salary range: ₹23,200 - ₹32,000 per month.
- Housing benefit: ₹6,000 per month while working on-site.
- Additional night shift allowance.
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