Linux Support Team Lead

2 weeks ago

Mumbai, Maharashtra, India beBeeSupport Full time US$ 1,04,000 - US$ 1,30,878
Job Description

We are seeking a seasoned professional to lead our Support team. The successful candidate will be responsible for managing a team of support engineers, ensuring timely and effective resolution of customer issues.

  • Key Responsibilities:
  • Manage a team of support engineers, providing guidance and oversight to ensure excellent customer service.
  • Develop and implement strategies to improve support processes and increase customer satisfaction.
  • Collaborate with cross-functional teams to drive business growth and transformation initiatives.
Required Skills and Qualifications

To succeed in this role, you will need:

  • Technical Expertise:
  • Extensive experience with Linux at a technical level, including CLI skills.
  • Leadership Experience:
  • Proven track record of leadership and team management, with a focus on customer satisfaction.
  • Communication Skills:
  • Excellent verbal and written communication skills, with the ability to articulate complex technical concepts.
Benefits

We offer a comprehensive benefits package, including:

  • Flexible Work Arrangements:
  • The opportunity to work from home.
  • Professional Development:
  • Ongoing learning and development opportunities.
  • Competitive Compensation:
  • A competitive salary and recognition rewards.
About Us

We are a growing, international software company dedicated to delivering high-quality products and services to our customers.

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