Program Support Specialist

8 hours ago

Vellore, Tamil Nadu, India beBeeSupport Full time ₹ 60,00,000 - ₹ 1,20,00,000

About the Role:

Emeritus is a leading provider of high-quality education. We make learning accessible and affordable to individuals, companies, and governments worldwide.

We collaborate with top-tier universities across the globe to deliver short courses, degree programs, professional certificates, and senior executive programs.

This unique model combines state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors, and coaches.

Over 250,000 individuals have benefited from our education in 80+ countries.

The role you are applying for is part of our Learning/Service Delivery team.

Key Responsibilities:
  • Learner Support: Serve as the point of contact for learners, addressing inquiries, guiding them through the program journey, and resolving issues to ensure a positive experience.
  • Stakeholder Collaboration: Work closely with internal teams (course designers, tech support, instructors, course SPOCs) to manage program timelines, ensure the alignment of deliverables, and identify areas for process improvement.
  • Process Improvement: Identify opportunities to streamline program delivery, enhance learner satisfaction, and implement best practices for efficiency.
  • Quality Control: Ensure that all learning communications adhere to quality standards and branding guidelines set by the process.

You will work in a fast-paced environment requiring flexibility and responsiveness. You will be part of a collaborative, inclusive work environment offering opportunities for professional growth and working with leading educational institutions.

We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any type without regard to protected characteristics.

  • Program Management Specialist

    3 days ago

    Vellore, Tamil Nadu, India beBeeMarketing Full time ₹ 15,00,000 - ₹ 20,00,000

    We are seeking a seasoned Program Management Specialist to lead our flagship program in Applied Marketing.The ideal candidate will have a proven track record of creating immersive learning environments that foster real-world application for students. They will design and deliver a transformative learning experience, ensuring it aligns with industry...

  • IT Support Specialist

    3 days ago

    Vellore, Tamil Nadu, India beBeeTechnical Full time ₹ 40,00,000 - ₹ 80,00,000

    Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team.Responsibilities:Provide technical assistance for users of client software by responding to inquiries regarding errors, problems, or requests.Identify, research, and resolve technical problems.Use the IT Service Management system to review and respond to...

  • Technical Support Specialist

    2 days ago

    Vellore, Tamil Nadu, India beBeeIT Full time ₹ 20,00,000 - ₹ 40,00,000

    Job Title: Technical Support SpecialistAs a Technical Support Specialist, you will play a pivotal role in ensuring seamless IT operations for our clients. Your expertise in troubleshooting and resolving technical issues will be invaluable in maintaining the efficiency of our systems.Key Responsibilities:Provide top-notch technical support and resolve complex...

  • Mac Support Specialist

    3 days ago

    Vellore, Tamil Nadu, India beBeeMacSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Mac Support SpecialistWe are seeking a motivated and customer-focused Mac Support Specialist to join our team. The ideal candidate should have a solid understanding of Apple hardware and software, a proactive approach to troubleshooting, and excellent communication skills.Key Responsibilities:Provide first-level support for macOS-based systems,...

  • Support Representative

    6 hours ago

    Vellore, Tamil Nadu, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    Customer Support SpecialistWe are seeking a skilled Customer Support Specialist to join our team. As a key member of our support function, you will play a vital role in delivering exceptional customer experiences.

  • Customer Support Specialist

    2 days ago

    Vellore, Tamil Nadu, India beBeeSupport Full time ₹ 4,00,000 - ₹ 7,00,000

    As a customer support specialist, you will play a vital role in ensuring exceptional customer satisfaction by providing timely and professional support via multiple channels.Key Responsibilities:Product Expertise: Develop an in-depth understanding of our products to effectively address customer queries.Customer Engagement: Interact with customers through...

  • Program Coordinator

    3 days ago

    Vellore, Tamil Nadu, India beBeeOperation Full time ₹ 45,00,000

    Operations Role OverviewOur organization seeks an Operations Associate to manage program execution and enhance learner experience.This role involves close collaboration with internal teams, learners, and external partners to ensure timely delivery and excellent outcomes.The ideal candidate will possess strong communication, analytical skills, and a proactive...

  • Security Systems Support Specialist

    2 days ago

    Vellore, Tamil Nadu, India beBeeSupport Full time ₹ 60,00,000 - ₹ 85,00,000

    Role Summary:We are seeking an experienced Genetec Support Specialist to provide technical support and enhancements for Genetec Security Center and OnGuard access control systems.Provide remote technical support and troubleshooting for Genetec Security Center and OnGuard access control systems.Analyze, debug, and resolve system incidents, alarms, and...

  • IT Support Specialist

    6 days ago

    Vellore, Tamil Nadu, India beBeeItSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: IT Support SpecialistAs an IT Support Specialist, you will serve as the frontline support for our clients, delivering prompt and effective assistance to resolve technical issues and support requests.Your primary responsibility will be to provide remote technical support via phone, email, or chat, addressing a wide range of IT-related issues...

  • Healthcare Support Specialist

    2 days ago

    Vellore, Tamil Nadu, India beBeeCare Full time ₹ 6,00,000 - ₹ 8,00,000

    Healthcare Support Specialist PositionWe are seeking a highly skilled and experienced professional to coordinate healthcare services in a fast-paced environment.Main Responsibilities:Coordinate healthcare services with minimal supervision, ensuring seamless delivery of patient careDevelop and maintain knowledge of local geography and communities to...