Customer Service Leadership Manager
3 weeks ago
At Brenntag, we are currently seeking an experienced Customer Service Leadership Manager to oversee our entire order lifecycle.
We aim to guarantee accuracy and efficiency in every aspect of our order processing workflows.
- Implement strategies to optimize order processing workflows and minimize errors.
- Collaborate with Sales and other departments for smooth order execution and customer communication.
- Champion the customer voice within the organization.
- Analyze customer service metrics (NPS, CSAT, OTIF) to identify areas for improvement.
This role is ideal for a seasoned professional who can lead high-performing teams, advocate for customer needs, and influence organizational processes.
Your ProfileWe seek a candidate with a Bachelor's degree in Business Administration, Marketing, or a related field. Prior experience working in fast-paced environments and maintaining composure under pressure is highly valued.
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Customer Service Team Lead
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Customer Service Leadership Role
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Lead Customer Service Manager
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Customer Service Operations Manager
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Customer Service Director
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Engineering Leadership Manager
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Sales Leadership Manager
1 week ago
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Product Manager
2 weeks ago
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Regional Customer Service Director
4 weeks ago
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Customer Service Logistics Director
2 weeks ago
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Global Customer Success Leadership Role
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Strategic Portfolio Lead
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Customer Service Director
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Mumbai, Maharashtra, India Motilal Oswal Full timeWe are seeking a Customer Service Director to join our team at MO Alternates in Mumbai. This senior-level position requires strong leadership skills, excellent communication abilities, and a customer-centric mindset.The ideal candidate will oversee the daily operations of the customer service department, ensuring timely issue resolution and driving...
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Key Leadership Role
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Mumbai, Maharashtra, India HR Interface Executive Search Services Full timeCompany OverviewHR Interface Executive Search Services is a leading recruitment consulting firm that specializes in connecting top talent with innovative companies. Our clients trust us to find game-changing professionals who drive business growth and success.Salary and BenefitsThe successful candidate for the Head - Customer Success position will enjoy a...
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Customer Service Director
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Mumbai, Maharashtra, India Motilal Oswal Full timeThe role of an Investor Servicing Manager plays a vital strategic part in enhancing the organizational reputation and fostering customer satisfaction to build long-term relationships.MO Alternates is the investment manager of the Fund, based in Mumbai, India. With a market capitalization of ~INR 5,000 crores, Motilal Oswal Financial Services Limited is a...
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Financial Services Customer Support Manager
2 weeks ago
Mumbai, Maharashtra, India Intellectual Capital HR Consulting Pvt. Ltd. Full time**Job Overview**: Intellectual Capital HR Consulting Pvt. Ltd. is seeking a highly skilled Financial Services Customer Support Manager to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth through effective issue resolution and process improvement. Salary:...