Customer Support Specialist

4 days ago


Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000
About this Role:

This is an exciting opportunity to join our team as a Customer Support Specialist. In this role, you will be responsible for delivering exceptional customer service to our clients. Your key responsibilities will include handling customer inquiries, providing solutions to their problems, and ensuring that they are completely satisfied with the service they receive.

Responsibilities:
- Respond to customer inquiries in a professional and polite manner.
- Communicate effectively with internal stakeholders to resolve customer issues.
- Use data analytics tools to track customer interactions and identify areas for improvement.
- Collaborate with other teams to develop and implement new customer service strategies.

Requirements:
- Proficiency in at least two Indian languages (Hindi & English).
- Basic MS Excel skills.
- Strong attention to detail and analytical skills.
- Positive attitude towards serving customers well.
- Excellent communication and interpersonal skills.

What We Offer:
We are committed to creating a supportive and inclusive work environment that allows our employees to grow and thrive. If you have a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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