
ServiceNow IT Asset Management Specialist
1 day ago
About us: We are a leading provider of ServiceNow ITAM(SAM) solutions. Our mission is to help organizations unlock the full potential of their data and applications.
Job Title: ServiceNow ITAM(SAM) ConsultantWe are seeking an experienced consultant to join our team as we continue to grow and expand our service portfolio. As a ServiceNow ITAM(SAM) consultant, you will play a key role in delivering high-quality solutions to our clients and driving business growth.
- Requirements Gathering: Conducting workshops, interviews, and meetings to understand and document business requirements and functional needs.
- Process Design: Defining and designing ServiceNow solutions tailoring them to meet specific client requirements and industry best practices.
- Solution Implementation: Collaborating with technical teams to design and implement ServiceNow solutions ensuring alignment with business needs.
- Documentation: Creating user stories, process documentation, training materials, and other relevant documentation to support implementations.
- Training and Support: Providing post-implementation support, training, and guidance to users to ensure successful adoption and optimization of the platform.
- A minimum of 12 years of experience in implementing or architecting ServiceNow solutions.
- An excellent understanding of Sales and Order Management processes followed in organizations.
- Experience in designing, configuring, and customizing ServiceNow SOM module as per Organizations SOM process.
- Extensive experience across the ServiceNow core platform security, performance, and compliance.
- Excellent communication and interpersonal skills.
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