Executive Housekeeping Director

12 hours ago

Udaipur, Rajasthan, India beBeeHousekeeping Full time ₹ 15,00,000 - ₹ 18,25,000

Purpose:

The Assistant General Manager is responsible for overseeing the housekeeping operations, ensuring cleanliness, hygiene, and aesthetic standards in all guest rooms, public areas, and back-of-house spaces meet our lifestyle club's expectations. This role demands attention to detail, strong organizational skills, and effective collaboration with other departments to deliver a seamless and elevated guest experience through consistently high housekeeping standards.

Key Organizational Relationships:

  • Reports to: Unit Head or Corporate Housekeeper
  • Supervises: Manager, Deputy/Assistant Manager - Housekeeping, Laundry, Horticulture Team
  • Interacts with:
    • External: Guests, Vendors, 3rd Party Contractors
    • Internal: Functional Heads, Supervisors, Staff, Support Functions, Interns, Contractual Staff

Drive Operational Excellence:

  • Develop and implement cleanliness, maintenance, and amenity standards across guest rooms and public areas.
  • Collaborate with Corporate Housekeeper to develop SOPs.
  • Create structured checklists for daily, weekly, and monthly audits to ensure quality control.
  • Prepare and execute departmental operational budgets effectively.

Applied Learning:

  • Facilitate continuous on-the-job training in hygiene, grooming, and housekeeping techniques.
  • Conduct regular audits to assess team performance and identify areas for improvement.
  • Use the appraisal system to track staff development and training needs.

People Management:

  • Motivate and guide the team to deliver high service standards with ownership and pride.
  • Promote a culture of internal customer care, collaboration, and professionalism.
  • Lead staffing activities, including recruitment, performance discussions, and recognition.

Business Acumen:

  • Manage inventory, asset control, and adherence to departmental budget limits.
  • Monitor consumption patterns to minimize wastage and ensure cost discipline.
  • Review and approve procurement samples to meet quality and operational standards.

Leadership:

  • Promote a positive leadership style that inspires the team by serving as a role model of professionalism, accountability, and service excellence.
  • Ensure department KPIs and goals are met in alignment with management directives.
  • Modify and improve housekeeping systems and procedures to drive service efficiency.

Compliance & Risk Management:

  • Ensure strict adherence to occupational health and safety guidelines and property safety protocols.
  • Conduct risk assessments and implement corrective measures proactively.
  • Document, investigate, and resolve incidents to prevent recurrence.

Job Requirements / Hiring Profile:

Qualifications:

Graduate from a hospitality or equivalent institution

Experience:

10 years or more experience in Housekeeping, with leadership exposure in hospitality

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