Cleanliness Operations Director
1 day ago
Job Overview
- We are seeking an accomplished Cleanliness Operations Director to lead our housekeeping team and ensure the highest standards of cleanliness, presentation, and maintenance across all properties.
- Create, implement, and standardise housekeeping policies, procedures, and checklists across all properties.
- Conduct regular property audits, including detailed snag lists for all areas such as guest spaces, back-of-house, and public areas and ensure timely closure of pending items.
- Advise and guide Unit Facility Managers on best practices, process flows, resource allocation, and vendor management.
- Review daily, weekly, and monthly housekeeping schedules from each unit to ensure efficiency and adherence to preventive maintenance plans.
- Collaborate with Engineering and Operations teams to address maintenance issues identified during inspections.
- Analyse member and guest feedback related to housekeeping and initiate corrective measures.
- Provide periodic reports to corporate leadership on housekeeping performance, snag closure rates, and brand compliance scores.
- A Bachelor's degree in Hotel Management or a related field.
- At least 8 years of experience in housekeeping leadership within luxury hospitality.
- Multi-property or corporate-level experience preferred.
We offer a dynamic work environment where you can develop your skills and excel in your career. If you have the right qualifications and experience, we would like to hear from you.
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