
Senior Salesforce Marketing Cloud Professional
5 days ago
Job Description:
Salesforce Marketing Cloud Leadership Role
We are seeking a seasoned professional to lead our strategy, implementation, and delivery of multi-channel marketing solutions. The ideal candidate will have deep expertise in Salesforce Marketing Cloud and a strong background in digital marketing.
This is a high-impact leadership role responsible for enabling customer engagement, journey orchestration, and personalization at scale. The successful candidate will own end-to-end Salesforce Marketing Cloud implementation and delivery, including strategic planning, design, development, and execution.
- Own the SFMC implementation and delivery lifecycle, from planning to execution.
- Lead cross-functional teams comprising SFMC developers, consultants, and marketers.
- Collaborate with C-level stakeholders and business teams to align marketing automation solutions with organizational goals.
- Architect scalable, personalized customer journeys across channels: email, SMS, push, web, and social.
- Define best practices for data segmentation, personalization, A/B testing, and campaign performance.
- Oversee integration with Salesforce CRM, external data platforms (CDPs, DMPs), and third-party systems.
- Ensure compliance with global data protection and privacy regulations.
- Drive continuous optimization through data analytics, campaign reporting, and journey effectiveness.
- Develop reusable templates, components, and standards to scale marketing operations.
- 15+ years of experience with at least 8+ years in Salesforce Marketing Cloud (SFMC).
- Hands-on expertise in Journey Builder, Automation Studio, Email Studio, Mobile Studio, Contact Builder, and Audience Builder.
- Strong understanding of AMPscript, SSJS, APIs, data extensions, and relational databases.
- Proven experience in integrating SFMC with Salesforce Sales/Service Cloud, and external data sources.
- Experience managing large enterprise clients, preferably in sectors like BFSI, retail, or healthcare.
- Strong analytical mindset with the ability to derive insights from campaign performance data.
- Excellent leadership, communication, and stakeholder engagement skills.
Education:
- Bachelors or Masters degree in Marketing, Information Technology, or a related field.
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