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Transformational IT Operations Leader

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Agra, Uttar Pradesh, India beBeeItpm Full time ₹ 15,00,000 - ₹ 20,00,000
**Senior IT Operations Manager Job Overview**As a Senior IT Operations Manager, you will be responsible for ensuring the smooth operation of our organization's IT systems. This role involves managing day-to-day activities related to IT infrastructure, software applications, and end-user support. **Key Responsibilities:** • Oversee the planning, implementation, and maintenance of IT infrastructure, including hardware, software, and network systems. • Provide technical support to end-users, resolving issues related to software applications, hardware, and network connectivity. • Manage project coordination, testing, and documentation, ensuring compliance with regulatory requirements. • Collaborate with cross-functional teams to ensure effective communication and stakeholder management. • Develop and implement policies and procedures to ensure IT governance, change management, and audit standards are met. **Required Skills and Qualifications:** • Bachelor’s degree in Computer Science, Information Technology, or related field. • At least 8 years of experience in IT operations management, preferably in a similar industry. • Proven track record of managing IT projects, ensuring timely execution and stakeholder alignment. • Excellent communication, stakeholder management, and end-user training skills. • Strong analytical and problem-solving skills with attention to detail. • SAP certification(s) in MM / SD / PP / QM / FICO or S/4HANA preferred. **Benefits and Culture:** We offer a dynamic work environment that values employee growth and development. Our team is committed to delivering high-quality results while maintaining a positive and respectful culture. **About Us:** Our company is dedicated to providing innovative solutions and exceptional service to our clients. We strive to create a collaborative and inclusive work environment that fosters creativity, teamwork, and professional growth. Keyword: ITOperationsManager