Night Operations Manager

1 week ago


Dindigul, Tamil Nadu, India beBeeOperations Full time ₹ 6,00,000 - ₹ 12,00,000

Job Title: Night Operations Manager

We are seeking a professional to manage overnight front desk and accounting tasks, ensuring seamless operations and excellent guest service.

Key Responsibilities:

  • Welcome guests in a warm and friendly manner overnight, handle reservations, and arrange for amenities as needed.
  • Assist guests, VIPS, and VVIPS with branded, friendly, proactive, and efficient service, following up as necessary.
  • Post room charges and taxes to guest accounts, process invoices, balance cash drawers, and verify receipts.
  • Track key financial metrics, prepare end-of-day reports, and summary cash balances for hotel management.
  • Audit and reconcile daily financial accounts, including revenue, charges, and payments.
  • Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
  • Provide pre-arrival support for guests arriving on packages.

Requirements & Qualifications:

  • Minimum 3+ years of front desk experience at managerial level.
  • Basic math and accounting skills.
  • Proficient in MS Office, PMS, and IDS software.
  • Outstanding verbal and written communication skills.
  • Detail-oriented and strong organizational skills.
  • Associate or Bachelor's degree in Hotel Management or related field.

About the Role:

This is a challenging and rewarding opportunity to work in a fast-paced environment. If you have a passion for delivering exceptional customer service and managing complex financial tasks, we encourage you to apply.



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