
Senior Implementation Operations Manager Position
1 day ago
Job Summary:
We are seeking an experienced team leader to oversee the implementation lifecycle, from planning and resource allocation to execution and post-implementation support.
The ideal candidate will have a strong understanding of imaging technologies and workflows, as well as experience in building scalable processes to improve operational efficiency and system adoption.
They will also possess excellent communication and leadership skills to manage large teams and client interactions, with prior experience working Night Shifts being a plus.
In addition to technical skills, the successful candidate will be able to coordinate cross-functionally with Product, Engineering, and Customer Success teams to ensure operational alignment, product feature development, and client satisfaction.
The role requires a comprehensive understanding of healthcare compliance standards, experience in Helpdesk/Incident Management tools like Zendesk or Jira, and a proven track record of mentoring and coaching team members.
Key Responsibilities:
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