Voice Support Advocate

Job Title:Customer Success Advocate About the Role:This is an exciting opportunity for a highly skilled and motivated individual to join our customer support team as a Customer Success Advocate. In this role, you will be the primary point of contact for our customers, responsible for delivering exceptional support and ensuring their needs are met. Key...

Customer Support Specialist Job DescriptionAs a Voice Support Specialist, you will be responsible for updating CRM systems and making outbound calls daily using provided leads. You will also verify and screen prospective customer data, capture additional information, and assess customer interest in our company's products.This is an excellent opportunity to...

Senior Technical Support SpecialistThis role entails being the primary technical interface between our organization and clients. Escalated issues will be resolved, complex deployments managed, and operational excellence ensured.The senior escalation point for advanced technical support queries.Lead root cause analysis efforts to drive permanent fixes and...

International Voice Quality Assurance SpecialistJob Overview:We are seeking a highly skilled International Voice Quality Assurance Specialist to join our team. As a key member of our organization, you will be responsible for monitoring and evaluating inbound/outbound calls based on defined quality parameters.Key Responsibilities:Monitor and evaluate call...

Customer Service AdvocateWe are seeking skilled and driven individuals to support our clients. The ideal candidate should have excellent communication skills, experience in customer-facing roles, and the ability to handle high-pressure interactions with professionalism.Main Responsibilities:Handle inbound and outbound customer calls and emails from...

Our organization is seeking a skilled and detail-oriented professional to fill the role of International Voice Process Engineer. This individual will be responsible for reviewing new orders for accuracy and completeness, processing new orders on a web-based system, clarifying customer inquiries, maintaining service levels and high levels of accuracy, placing...

Product Support Specialist RoleWe are seeking a highly skilled and experienced Product Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to learners, addressing their queries and doubts in real-time.Key Responsibilities:Provide timely and effective live support to...

Customer Experience RepresentativeWe are seeking a Customer Experience Representative to join our team. In this role, you will play a vital part in ensuring the satisfaction of our healthcare plan members.You will be responsible for responding to incoming calls and resolving member issues through verbal and written communication.To succeed in this position,...

Job SummaryIn this role, you will provide first- and second-level support to our global employees across many different sites, supporting all levels of the organization.Key Responsibilities:Ensure timely operational and technical support for personal computers and troubleshooting of domestic computer hardware and software issues.Provide prompt and effective...

Healthcare Representative RoleOur healthcare network prioritizes providing world-class care accessible to all. As a key member of our team, you will be responsible for handling patient inquiries and appointments.Key Responsibilities:Respond to inbound calls from patients and provide accurate information about hospital services and doctor...