Technical Solutions Expert
2 days ago
PinnacleU is seeking a highly skilled Solutions Consultant to join our team. As a key member of our sales team, you will be responsible for providing technical support and guidance throughout the sales process.
The ideal candidate will have prior experience in ITSM and ESM technologies and software, with a strong technical background and excellent communication skills.
- Key Qualifications:
- Strong technical expertise in ITSM and ESM technologies and software
- Experience handling complex deals, including RFPs and flawless deal handovers
- Excellent value-selling, presentation, and communication skills
- Ability to understand and address customer technical requirements
- Strong problem-solving skills with critical thinking and creativity
- Collaborative mindset with ability to work effectively with cross-functional teams
Responsibilities:
- Provide technical support to sales teams and clients throughout the sales process
- Conduct detailed technical discovery and product demonstrations
- Address technical questions and concerns from potential and existing clients
- Scope out customer business cases and develop scalable solutions
- Design and develop tailored solutions to meet customer-specific requirements
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