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Retail Planning Solutions Expert
1 week ago
We are seeking a highly skilled Solution Architect Consulting - Retail professional who can demonstrate thorough knowledge of industry best practices, business process, o9's solutions, technical architecture, and value proposition. You will be responsible for leading the complete lifecycle of a project from design to delivery of o9's solutions to customers across industries and geographies.
Your key responsibilities will include understanding our customer's requirements by leading workshops with functional and business owners of the processes and documenting it. You will also effectively map the business requirements into o9's platform and come up with a clear, phased achievable blueprint. Furthermore, you will work with a team of experts to configure, solution as per the design to solve deep operations / supply chain problems and institute rigorous performance monitoring processes.
Additionally, you will work with the customer to resolve issues and coordinate defect tracking, analysis, and resolution process. Plan, develop, and deliver Super User and End User training for a global user base. Actively help in improving internal processes and product features based on customer feedback by interfacing with the development and operations teams.
