Solution Architect
4 weeks ago
Join us on our mission to be the Most Valuable Platform (MVP) for enterprises.
At o9 Solutions, we integrate global enterprises' siloed planning capabilities with our AI-driven platform, the o9 Digital Brain, helping them capture millions and billions of dollars in value leakage.
Our impact doesn't stop there. Businesses that plan better and faster also reduce waste, driving better outcomes for the planet.
Key Responsibilities:- Demonstrate thorough knowledge of industry best practices, business process, o9's solutions, technical architecture, and value proposition.
- Lead the complete lifecycle of a project from design to delivery of o9's solutions to customers across industries and geographies.
- Understand customer requirements by leading workshops with functional and business owners of processes and documenting it.
- Effectively map business requirements into o9's platform and come up with a clear, phased achievable blueprint.
- Work with a team of experts to configure and solution as per the design to solve deep operations/supply chain problems and institute rigorous performance monitoring process.
- Work with the customer to resolve issues and coordinate defect tracking, analysis, and resolution process.
- Plan, develop, and deliver Super User and End User training for a global user base.
- Actively help improve internal processes and product features based on customer feedback by interfacing with the development and operations teams.
- Support customer demonstrations.
- Be a mentor and guide to junior members.
- At least 7 years of experience implementing planning applications for the Retail Industry is a MUST.
- Hands-on experience implementing solutions for one or more key retail planning processes such as Merchandise Financial Planning, Assortment Planning, Allocations, Replenishment, and Retail Forecasting.
- Deep experience in end-to-end lifecycle implementation; phases such as blueprinting, configuration, testing, go-live.
- Knowledge and training in databases (SQL Server, MySQL) and skills in one or more languages like SQL, MDX, T-SQL or similar is desirable.
- Proficient in the use of Microsoft Excel/PowerPoint for analysis and presentation.
- Strong ability to lead by example and demonstrate proficiency in both product and domain.
- Patient listener with the ability to clearly articulate your viewpoint to manage and deliver to customer expectations, even under pressure.
- Ability to analyze and process large amounts of data and complement it with intuition to prioritize and focus on the highest value opportunities or biggest risks.
- Ability to simplify complexity.
- Good to have certifications in retail planning, supply chain planning, TOGAF.
o9 Solutions is one of the fastest-growing enterprise SaaS companies in the world today, valued at approximately $3.7B.
Our mission is to digitally transform planning and decision-making for small and large enterprises.
We have a high-energy, values-driven, people-centric culture that focuses on being the most valuable partner to our clients.
Our platform, the o9 Digital Brain, drives the digital transformations of major global enterprises including Google, NIKE, Walmart, AB-InBev, Starbucks, Danone, Caterpillar, Toyota, and many others.
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