Customer Centric Technical Solutions Expert
5 days ago
We are Salesforce, the Customer Company, inspiring the future of business with AI, Data, and CRM. Our mission is to empower businesses to drive their performance and career growth, chart new paths, and improve the state of the world.
We are seeking a highly skilled and experienced software engineer to join our global MuleSoft engineering team. As a key member of this team, you will play a critical role in delivering high-quality solutions that improve customer experiences.
Key Responsibilities:
- Solve critical customer technical escalations using OOP, database, cloud, web API, and UI skills
- Identify solutions or complex bugs in the product with top-notch troubleshooting techniques and all available tools and systems within the R&D organization
- Work closely with cross-functional teams and build relationships with other teams across Customer Services, R&D, and data center operations as a technical expert
- Champion Support and Debug initiatives throughout R&D
Requirements:
- 5+ years of overall experience in software engineering
- Deep knowledge of object-oriented programming languages: Java, J2EE
- Familiarity with Oracle and/or other relational databases (Postgresql, MySQL, MS SQL etc)
- Hands-on experience with Spring Boot Microservices, REST, Java Web Services, JMS, XML, JSON, and messaging techniques
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