Fintech Customer Support Specialist

1 week ago


Noida, Uttar Pradesh, India beBeeCustomerSupport Full time

Job Summary:

  • We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative. This role involves interacting with clients via chat, WhatsApp, and other channels to provide them with information about products, guide them through the process, and address any queries or concerns they may have.

Key Responsibilities:

  • Respond to client inquiries in a timely and professional manner
  • Provide product information and guidance to clients
  • Address client complaints and resolve issues efficiently
  • Maintain accurate records of client interactions and communication

Requirements:

  • Excellent communication skills, both written and verbal
  • Ability to work in a fast-paced environment and multitask effectively
  • Strong problem-solving skills and attention to detail
  • Good understanding of fintech products and services
  • Based in Noida with flexibility to work flexible hours

What We Offer:

  • Opportunity to work with a leading fintech company
  • Competitive salary and benefits package
  • Chance to develop your skills and career in a dynamic industry

Apply now if you're a motivated and customer-centric individual looking for a challenging role in a growing company.



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