
Operations Director
5 days ago
Talasha is currently seeking an experienced Centre Manager to lead the daily operations of our indoor play centre and party venue in India.
The ideal candidate will oversee all client interactions and guest relations, presenting sales pitches about the centre's offerings and ensuring exceptional customer service.
Key Responsibilities:
- Manage events from enquiry and booking stages to complete execution, supervising departments such as housekeeping, food and beverage, repair and maintenance.
- Oversee day-to-day operations and running of the centre, including handling client escalations and grievances.
- Supervise and lead staff, coordinating their activities and standardizing processes around housekeeping, maintenance, food and beverage operations, and cleanliness.
- Prepare daily and monthly MIS reports, maintain basic accounts and petty cash for the centre.
- Coordinate with suppliers and vendors.
Requirements:
- 5+ years of experience in sales and client-facing roles.
- Experience in handling operations and leading teams.
- Strong communication skills.
Benefits:
This role offers a unique opportunity to work in a dynamic environment, leading a team and contributing to the success of our centre.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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