
Operational Director
17 hours ago
Seeking a seasoned executive to lead and manage daily medical billing operations, oversee high-performing teams, and drive operational efficiency.
Key Responsibilities:
- Manage and oversee daily medical billing operations including charge entry, Medical Billing, AR, denials, collections.
- Drive operational efficiency through process improvement and adherence to KPIs/SLAs.
- Lead and mentor large-scale teams ensuring high employee engagement and low attrition.
- Collaborate with directors/senior directors to execute business strategy and meet client expectations.
- Analyze metrics and provide actionable insights to improve financial and operational outcomes.
- Ensure regulatory compliance and maintain quality standards.
- Act as key point of contact for client communication and escalations.
Desired Profile:
- 12+ years experience in Medical Billing/RCM with 3–5 years in managerial/senior leadership role.
- Strong domain knowledge across billing processes, AR follow-up, denial management, and payer policies.
- Proven ability to manage large-scale operations and multiple clients.
- Excellent leadership, problem-solving, and communication skills.
- Exposure to automation tools/process transformation an advantage.
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