Salesforce QA Manager

15 hours ago

Tirupati, Andhra Pradesh, India beBeeQuality Full time ₹ 15,00,000 - ₹ 20,00,000

QA Manager for Salesforce

Are you a motivated and experienced QA leader looking to drive testing excellence in a dynamic environment? We're seeking a talented QA Manager to lead our Salesforce testing efforts.

  • Job Summary: Lead the development and execution of comprehensive test strategies, ensuring high-quality delivery of Salesforce solutions.
  • Responsibilities:
    • Plan, coordinate, and execute test strategies and test plans for Salesforce Sales Cloud and Service Cloud projects.
    • Define test scope, create detailed test cases, and ensure comprehensive coverage across Salesforce functionalities, configurations, and data models.
    • Manage and guide QA testers, providing mentorship, task allocation, and review of test deliverables.
    • Coordinate defect management activities, ensuring timely logging, tracking, and resolution of defects using tools like JIRA and ALM.
    • Oversee execution of smoke, functional, regression, integration, and UAT testing for Salesforce Sales and Service Cloud implementations and integrations.
    • Collaborate with business analysts, developers, and product owners to validate requirements and provide QA sign-off.
    • Establish QA processes, best practices, and metrics to improve testing quality and efficiency.
    • Participate in Agile/Scrum ceremonies, representing QA in sprint planning, backlog grooming, and retrospectives.
    • Prepare and present detailed test status reports, defect metrics, and risk assessments to stakeholders and leadership.

Requirements:

  • Strong expertise in Salesforce platform, with deep knowledge of Sales Cloud and Service Cloud functionalities, workflows, and data models.
  • Proven experience in test planning, test case design, and execution for Salesforce Sales and Service Cloud projects.
  • Hands-on experience with QA and project management tools such as JIRA, ALM, and test management tools.
  • Strong understanding of QA principles: smoke, functional, regression, integration, and UAT testing.
  • Excellent leadership and team management skills, with experience guiding QA testers.
  • Analytical and problem-solving skills with the ability to resolve complex issues under tight deadlines.
  • Solid knowledge of Agile/Scrum methodologies and experience leading QA efforts in Agile teams.
  • Strong communication and stakeholder management skills with the ability to present technical information clearly.
  • Attention to detail and ability to manage multiple priorities across concurrent projects.
  • Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform App Builder).
  • Experience leading QA teams on Salesforce Sales Cloud and Service Cloud transformation, migration, or integration projects.
  • Familiarity with automation concepts/tools (though primarily manual role).

Benefits: As a valued member of our team, you'll enjoy a competitive compensation package, comprehensive benefits, and opportunities for growth and professional development.

Why Work With Us: Join a dynamic and innovative organization where you'll have the opportunity to make a meaningful impact. Collaborate with a talented team of professionals who share your passion for delivering exceptional results.

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