
Technical Solutions Specialist
6 days ago
Job Title: Technical Solutions Specialist
We are seeking a highly skilled and experienced Technical Solutions Specialist to join our team. As a dynamic and innovative professional, you will play a critical role in identifying and resolving complex technical issues within our business systems.
Key responsibilities include:
- Evaluating interactions and providing constructive feedback to improve performance
- Acting as a subject matter expert for assigned lines of business
- Conducting coaching sessions and driving continuous improvement on all process compliances and customer service skills
- Conducting Root Cause Analysis, monitoring Customer Satisfaction Survey results, and recommending improvements to reduce Average Handling Time
- Generating reports (statistics, graphs, etc.) on the status of quality initiative implementation
Requirements:
- Minimum 12 months industry experience
- Excellent communication and interpersonal skills
- Ability to multi-task effectively and good problem-solving and issue resolution skills
- Knowledge of Excel, PowerPoint, and Word
- Added advantage: knowledge of Six Sigma, ISO, ITIL, and other quality-related tools
- Need to have knowledge and skill set in Power BI
Additional Requirements:
- Minimum 2 years of experience in Service Desk Quality Management
- Flexibility to work night shifts and domestic travel
-
Technical Solutions Specialist
2 weeks ago
Bengaluru, Karnataka, India beBeetechnical Full time ₹ 12,00,000 - ₹ 15,00,000Job DescriptionWe are seeking a skilled Technical Solutions Specialist to join our team.This role will involve providing technical support and solutions to clients, including preparing product presentations, solving complex technical problems, and collaborating with sales teams to achieve targets.
-
Technical Solutions Specialist
2 weeks ago
Bengaluru, Karnataka, India beBeeImplementation Full time ₹ 1,04,000 - ₹ 1,30,878Job Title: Professional Services Implementation EngineerAbout the RoleWe are seeking a seasoned technical expert to lead implementations and integrations of our product suite into customer environments.As a key member of our team, you will ensure that our products and solutions are configured to maximize customer benefit, adoption, and usage.You will drive...
-
Technical Solutions Specialist
1 week ago
Bengaluru, Karnataka, India beBeeAppSec Full time ₹ 1,00,00,000 - ₹ 1,50,00,000Technical Solutions SpecialistWe are seeking a highly skilled technical expert to join our team. As a key member, you will play a pivotal role in supporting our application security portfolio in India.You will work closely with the Sales team to design customer-centric solutions and deliver impactful demos that showcase our product capabilities.Your primary...
-
Technical Solutions Specialist
1 week ago
Bengaluru, Karnataka, India beBeeCharging Full time ₹ 1,80,00,000 - ₹ 2,10,00,000Job Title: Technical Solutions Specialist">About the Role:We are seeking an experienced Technical Solutions Specialist to join our team. In this role, you will be responsible for designing and implementing online charging systems, specifically with Matrixx Digital Commerce Platform (DCP), requiring strong problem-solving skills and attention to detail.Key...
-
Senior Technical Solutions Specialist
1 week ago
Bengaluru, Karnataka, India beBeeServicenow Full time US$ 90,000 - US$ 1,20,000Senior Technical Solutions SpecialistWe are seeking an experienced Senior Technical Solutions Specialist to join our team. In this role, you will be responsible for implementing ServiceNow S2PO solutions that meet the needs of our business.Implement ServiceNow S2PO solutions to support business requirements, including sourcing, procurement case management,...
-
Technical Solutions Specialist
2 weeks ago
Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878Job Title: Technical Solutions SpecialistThe ideal candidate will be responsible for delivering technical support and guidance to customers, ensuring effective use of our products and solutions. This role requires a unique blend of technical knowledge and customer interaction to drive product adoption and satisfaction.Key Responsibilities:Act as the primary...
-
Technical Solutions Specialist
2 weeks ago
Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 15,00,000Job Summary:We are seeking a seasoned Technical Solutions Specialist to join our team. In this role, you will be responsible for providing technical support, preparing product solutions, and conducting presentations to clients.This includes collaborating with sales staff to achieve targets, addressing technical issues on bid opening sites, and collecting...
-
Technical Solutions Specialist
2 weeks ago
Bengaluru, Karnataka, India beBeeDeveloper Full time ₹ 1,50,00,000 - ₹ 2,50,00,000Technical Solutions SpecialistJob Description:Design and implement complex solutions in a cloud-based environment.Collaborate with peers to develop requirements and deliver solutions in clear, actionable formats.Required Skills and Qualifications:Experience with relational databases and SQL.Ability to prioritize tasks in a fast-paced, dynamic...
-
Technical Solutions Specialist
1 week ago
Bengaluru, Karnataka, India beBeeSolutions Full time ₹ 20,00,000 - ₹ 25,00,000Job Title: Technical Solutions Specialist">Job Description:We are seeking a highly skilled and experienced technical solutions specialist to join our team. The ideal candidate will have a strong understanding of Microsoft Windows Desktop Management and experience in handling Intune Infrastructure and Day-to-Day activities.The successful candidate will be...
-
Technical Solutions Specialist
1 week ago
Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 25,00,000Job OverviewWe are seeking a seasoned professional to fill the role of Technical Solutions Specialist. In this position, you will be responsible for designing and implementing various technical tools, specifically Dynatrace SaaS and Appmon.Our ideal candidate will have extensive experience in implementation, configuration, and maintenance of APM tools like...