Senior Business Relationship Manager

1 day ago

Mumbai, Maharashtra, India beBeeAccountManagement Full time ₹ 6,00,000 - ₹ 10,00,000

Job Title: Client Account Manager

We are seeking a skilled Client Account Manager to join our team. As a key member of our organization, you will be responsible for developing and maintaining strong relationships with our clients.

About the Role:

The primary focus of this position is to serve as the main point of contact for assigned clients, managing all aspects of their relationship with our organization. You will work closely with clients to understand their business needs and goals, providing customized solutions to meet their requirements.

Responsibilities:

  • Serve as the primary point of contact for assigned clients, managing all aspects of their relationship.
  • Understand clients' business needs and goals and develop customized solutions to meet their needs.
  • Act as a subject matter expert on our products and services, providing guidance and support to clients.
  • Identify and pursue up-selling and cross-selling opportunities to drive revenue growth.
  • Work with internal teams to ensure timely and accurate delivery of products and services.
  • Monitor client accounts to identify and address any issues or concerns in a timely manner.
  • Conduct regular meetings with clients to review performance, address any issues, and identify opportunities for improvement.
  • Ensure that all client communication is professional, timely, and effective.
  • Assist with the onboarding process for new clients, including training and onboarding support.
  • Develop and maintain strong relationships with clients through regular communication and proactive account management.

Requirements:

  • Bachelor's degree in business, marketing, or a related field.
  • Strong communication and interpersonal skills.
  • Excellent problem-solving and decision-making abilities.
  • Experience with CRM systems and strong computer skills.

About Us:

We are a technology-driven organization dedicated to enhancing living experiences. With a passion for innovation, we continue to push the boundaries of what is possible.

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