Senior Business Relationship Manager

2 days ago

Mumbai, Maharashtra, India beBeeRelationship Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title: Senior Business Relationship ManagerWe are seeking a seasoned professional to drive key client relationships and ensure the realization of value from our software products. As a Senior Business Relationship Manager, you will play a pivotal role in fostering strong ties with clients, aligning product capabilities with their business goals, and ensuring seamless adoption.Key Responsibilities:
  1. Strategic Relationship Building: Develop and maintain strong, trust-based relationships with high-value clients, understanding their unique needs and preferences.
  2. Customer Focus: Demonstrate a deep commitment to customer satisfaction, actively listening to their concerns and proactively addressing their needs.
  3. Problem-Solving Abilities: Employ critical thinking and analytical skills to identify problems, analyze situations, and develop creative solutions that meet client expectations.
  4. Negotiation and Influencing Skills: Utilize effective negotiation and influencing techniques to manage client expectations, navigate complex business relationships, and drive mutually beneficial outcomes.
  5. Sales Acumen: Identify opportunities for upselling and cross-selling, driving revenue growth and expanding client relationships.
  6. Analytical Skills: Track key performance indicators (KPIs) and derive insights from client interactions to inform strategic decision-making and optimize account management strategies.
  7. Adaptability and Resilience: Demonstrate flexibility and composure in the face of change, overcoming obstacles and maintaining a high level of performance under pressure.
  8. Team Player Mentality: Collaborate effectively with colleagues across departments to achieve common goals and deliver exceptional results.
Benefits:
  • Professional Growth Opportunities: Engage in ongoing training and development to enhance your skills and knowledge, driving career advancement and personal growth.
  • Dynamic Work Environment: Thrive in a fast-paced, dynamic work environment that encourages innovation, creativity, and collaboration.
  • Competitive Compensation and Benefits Package: Enjoy a comprehensive compensation and benefits package that recognizes your hard work and dedication.
Requirements:
  • Proven Experience: Minimum 5 years of experience in account management, business development, or a related field.
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information clearly and persuasively.
  • Business Acumen: Demonstrated understanding of business principles, including financial management, market analysis, and strategic planning.

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