HR Service Center Leader

2 weeks ago


Bengaluru, Karnataka, India 5100 Kyndryl Solutions Private Limited Full time
Role Overview

As the HR Service Center Leader, your primary responsibility will be to oversee the day-to-day operations of the HR services regional center. You will be responsible for managing HR service delivery processes and procedures across a multi-tier model, ensuring seamless execution and exceptional customer satisfaction.

Key areas of focus will include:

  • Developing and implementing HR strategies and initiatives that align with the overall business objectives of the company
  • Driving compliance with company policies and global procedures across service operations
  • Identifying and implementing process and practice improvements to ensure efficiency and effectiveness, with a focus on employee experience
  • Leading and participating in HR projects and initiatives as needed
  • Providing coaching and development opportunities for HR service team members

The ideal candidate will possess a minimum of 10 years of leadership experience in the Human Resources field, specifically managing an HR Service Center. They will also be proficient in ServiceNow case management and have excellent interpersonal and communication skills.

At Kyndryl, we value our employees' contributions and offer a dynamic and inclusive work environment. If you are a seasoned HR professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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