Frontline Customer Support Representative

2 weeks ago


Rajahmundry, Andhra Pradesh, India beBeeSkills Full time ₹ 8,00,000 - ₹ 12,00,000
Customer Service Professional

This role offers an exciting opportunity to make a positive impact on our customers' experiences.

We are seeking a highly skilled and compassionate customer service professional to join our team. As a key member of our customer-facing department, you will be responsible for delivering exceptional service to customers across different countries.

  1. Communicate effectively with international customers via email and chat in English.
  2. Resolve customer queries related to products, services, orders, and payments efficiently.
  3. Provide positive, empathetic, and professional interactions with customers at all times.
  4. Update customer records and interactions in CRM systems accurately and timely.
  5. Collaborate with internal teams (Sales, Technical, Logistics) to resolve customer issues effectively.
  6. Monitor customer feedback and report recurring issues to management for process improvement.

You will have the opportunity to work with a diverse group of customers and colleagues, developing your skills and expertise in customer service and relationship building.



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