
Luxury Client Relationship Specialist
3 days ago
As a Customer Support Specialist, you will be responsible for delivering exceptional client experiences and driving customer loyalty.
The ideal candidate will possess excellent communication skills, be proactive in resolving issues, and maintain accurate records of customer interactions.
A key aspect of this role is to develop and execute strategies that enhance customer engagement, retention, and overall satisfaction.
We are seeking a highly organized and detail-oriented professional who can thrive in a fast-paced environment and contribute to the growth and success of our luxury clientele.
This position requires:
- Experience: 2-4 years in CRM, luxury retail, or jewelry brands.
- Skills & Tools: Proficiency in CRM tools, MS Office; strong communication and interpersonal skills.
- Attributes: Customer-focused, organized, proactive, and solution-driven.
In return, you can expect a rewarding career with opportunities for growth and development in a collaborative and dynamic work environment.
You will have the chance to work with high-value clients, build strong relationships, and contribute to enhancing customer journeys and loyalty programs.
What You'll Achieve:
- Deliver exceptional customer experiences through proactive issue resolution and timely communication.
- Develop and execute strategies to drive customer engagement, retention, and satisfaction.
- Contribute to the growth and success of our luxury clientele.
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