Customer Service Representative Position

7 days ago


Aligarh, Uttar Pradesh, India beBeeCustomerService Full time US$ 40,000 - US$ 80,000
Customer Service Specialist Role

We are seeking a highly motivated and customer-focused professional to fill this role.

This job entails being the primary point of contact for clients, providing exceptional support and ensuring a positive experience. The ideal candidate will possess excellent verbal and written communication skills, strong problem-solving abilities, and attention to detail.

Key Responsibilities:

  • Serve as the primary contact for clients via phone, email, and chat.
  • Respond promptly to inquiries and provide accurate information about products and services.
  • Resolve customer complaints efficiently while ensuring a positive experience.
  • Maintain detailed records of client interactions and feedback.
  • Escalate complex issues to the appropriate department while ensuring timely resolution.

Qualifications:

  • Bachelor's degree or equivalent experience is preferred.
  • 1–3 years of experience in customer service.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.


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