Call Centre Operations Lead

Centre Lead PositionWe are seeking a seasoned and passionate Centre Lead to spearhead our operations, staff, and service delivery at multiple locations across India.Key Responsibilities:Strategic Leadership & Team Management: Oversee a dedicated team, setting clear objectives and fostering a collaborative work culture.Operational Excellence: Manage daily...

Job Title:Contact Centre ManagerJob Description:We are seeking a highly skilled Contact Centre Manager to lead our outsourced partner operations across call centres and social media platforms.Key Responsibilities:Drive Service Level Agreement (SLA) adherence, cost governance, escalations, and customer experience (CX).Candidate Profile:The ideal candidate...

Centre Operations ManagerThis role requires an individual who can lead a team and manage the day-to-day operations of our centre. As Centre Operations Manager, you will be responsible for overseeing all aspects of centre management, including client interactions, events, and staff supervision.Job Responsibilities:Lead Client Interactions: You will be the...

Job Description- Contact Centre Manager to lead outsourced partner ops across call center & social media. Drive SLA adherence, cost governance, escalations & CX. Champion Training & Quality to boost CSAT, FCR & seamless alignment with AMC & field service teamsRequired Candidate profile- 812 yrs experience in contact center/customer service ops with proven...

Job Title: Retail Experience Centre ManagerWe are seeking a highly skilled and experienced retail professional to manage our retail experience centre. As a Retail Experience Centre Manager, you will be responsible for overseeing the daily operations of the centre, ensuring that it runs efficiently and effectively.Main Responsibilities:Manage the retail...

**Job Role:** Production Centre MES DeveloperWe are seeking a highly skilled MES Developer with expertise in Rockwell FactoryTalk Production Centre (FTPC), Java, and SQL.Familiarity with ISA-95 architecture and manufacturing data standards is preferred.Experience with system validation and electronic records/electronic signatures (ER/ES) is also...

Executive Lead for MEP OperationsThis critical role entails leading the implementation and delivery of Mechanical, Electrical and Plumbing works at project sites. The ideal candidate will possess a deep understanding of design coordination, installation, testing & commissioning of MEP systems, as well as experience in Data Centers, Hi-Tech Buildings, and R&D...

Job description:About the Role:We are seeking a skilled and proactive SOC Lead to manage and enhance our Security Operations Center capabilities. The ideal candidate will have strong experience in cybersecurity operations, threat analysis, incident response, and team leadership. As SOC Lead, you will be responsible for establishment of SOC, overseeing...

Location- Airoli Job description With over 35 years of excellence CADD Centre is a pioneering institution in the field of engineering and technology training CADD Centre specializes in providing education and training in Computer-Aided Design and Drafting CADD and other related technologies The institute is renowned for its commitment to...

As a Student Admission Counselor at CADD Centre you will play a pivotal role in facilitating the admission process for prospective students interested in our various courses related to Computer-Aided Design and Drafting CADD Your primary responsibility will be to guide and assist students through the admission process providing information about our...