
Centre Manager Position Available
4 days ago
Centre Operations Manager
This role requires an individual who can lead a team and manage the day-to-day operations of our centre. As Centre Operations Manager, you will be responsible for overseeing all aspects of centre management, including client interactions, events, and staff supervision.
- Job Responsibilities:
- Lead Client Interactions: You will be the primary point of contact for clients and must possess excellent communication skills to ensure seamless interactions.
- Manage Events: From enquiry to execution, you will oversee all events at the centre, ensuring timely completion and customer satisfaction.
- Staff Supervision: You will supervise and lead a team of staff, coordinating their daily activities and tasks to achieve centre goals.
- Standardise Processes: Develop and implement standardised processes for housekeeping, maintenance, food & beverage operations, and cleanliness to ensure high-quality services.
- Maintain Records: Prepare daily and monthly MIS reports, maintain basic accounts, and manage petty cash for the centre.
- Supplier Coordination: Coordinate with suppliers and vendors to ensure timely delivery of goods and services.
Requirements:
- Experience: A minimum of 5 years of experience in sales and client-facing roles, as well as experience in handling operations and leading teams.
- Communication Skills: Excellent written and verbal communication skills are essential for this role.
Location: This role is based in Mulund, Mumbai.
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