
Senior User Experience Research Lead
19 hours ago
At the forefront of our digital transformation, we are seeking a seasoned User Experience Researcher to drive user experience through strategic data and research insights.
This role requires collaboration with the UX team and cross-functional partners to embed a rigorous research perspective into strategic decisions that drive both user and business value.
We are looking for an individual with:
- A minimum of 5+ years of experience working within an in-house research team or relevant work experience.
- A degree in a relevant discipline.
- Experience in quantitative and qualitative research methods.
- Expertise in writing reports and internal communications.
- Excellent communication and analytical skills.
- Proven ability to work independently and collaborate with a cross-functional team.
- Experience with agile process and delivery models.
- A rigorous approach to documentation and organization.
Your toolkit should include:
- Pendo
- User Testing
- Hotjar
- Figma
- User Zoom
- Jira
- Google Workspace
- Quicksight
- Miro
- Dovetail
- Maze
Bonus points if you have:
- SaaS experience
- A versatile thinker comfortable working with ambiguity
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