
User Experience Research Lead
4 days ago
Job Overview:
We are seeking a highly skilled and experienced UX Researcher to drive impactful user-centered insights for cutting-edge cybersecurity solutions.
The ideal candidate will lead complex research initiatives, strategically influence product direction, and mentor junior researchers, all while delivering actionable findings that solve critical cybersecurity challenges.
- Key Responsibilities:
- Lead complex, strategic research initiatives: Design and execute comprehensive research studies, including in-depth interviews, ethnographic studies, and advanced usability testing, to inform product strategy and design decisions.
- Employ advanced research methodologies: Leverage experimental design, ethnographic methods, and statistical analysis to conduct rigorous contextual inquiries and validate design concepts.
- Drive product innovation: Translate complex research findings into actionable insights and strategic recommendations that directly influence product roadmaps and design direction.
- Mentor and guide junior researchers: Provide guidance, coaching, and mentorship to junior UX researchers, fostering their professional growth and development.
- Champion user-centered design: Promote and evangelize UX principles and best practices across the organization, contributing to a culture of user-centricity.
- Collaborate with cross-functional teams: Partner closely with product managers, designers, and engineers to ensure research findings are integrated seamlessly into the product development process.
- Communicate research impact: Effectively communicate research plans, findings, and recommendations to stakeholders at all levels, including executive leadership.
- Proactively identify research opportunities: Anticipate user needs and identify emerging trends to inform future research initiatives and product innovation.
About You:
- You have 5 to 7 years of progressive UX research experience with a Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, or a related field; or a Master's degree or equivalent advanced experience.
- You possess expert-level proficiency in applying user-centered design principles, design thinking, and a wide range of qualitative and quantitative research methodologies.
- You have a proven track record of leading complex research projects and delivering impactful insights that influence product strategy.
- You have exceptional communication and presentation skills, with the ability to articulate complex research findings to diverse audiences.
- You have strong leadership and mentoring skills, with the ability to guide and develop junior researchers.
- You can build and maintain strong relationships with cross-functional teams and stakeholders.
- You are highly analytical and detail-oriented, with a passion for uncovering user insights and driving product innovation.
- Cybersecurity experience is highly desirable.
- You have a portfolio demonstrating a variety of research methods and impact.
Benefits and Perks:
We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We offer a variety of social programs, flexible work hours and family-friendly benefits to our employees.
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