
Service Desk Expert
2 days ago
About this role:
- Incident Resolution and IT Support: Our team relies on professionals like you to effectively log, track, and resolve technical issues using various tools. You will also be responsible for assigning tasks to engineers and ensuring timely closure.
- Data Management and Analysis: To maintain HP warranty call trackers in ADX, you must guarantee SLA compliance. This includes generating management reports, such as daily open calls, summaries, CSAT reports, printer/projector reports, AMC tracker reports, MIS reports, and monthly service desk presentations.
- Procurement and Vendor Coordination: As a key member of our team, you will be responsible for obtaining hardware quotations, processing POs, tracking invoice submissions, following up for timely payments, and coordinating with vendors for supply chain efficiency.
- Team Performance Monitoring: You will play a vital role in monitoring the performance of engineers across all locations, submitting daily reports, evaluating AMC partners' service, sharing improvement feedback, and preparing and sharing minutes of meetings (MOMs) daily.
A world-class organization: We are a leading provider of technology solutions dedicated to delivering exceptional service to our clients.
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Service Desk Support Specialist
2 days ago
Allahabad, Uttar Pradesh, India beBeeServiceDesk Full time ₹ 15,00,000 - ₹ 25,00,000Job Title: Service Desk Support SpecialistWe are seeking a skilled and enthusiastic individual to join our team as a Service Desk Support Specialist. This role is perfect for those who enjoy problem-solving and working in a fast-paced environment.The primary responsibilities of this position include:Providing first-level technical support to end-users via...
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Front Desk Associate
2 days ago
Allahabad, Uttar Pradesh, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000Front Desk Associate OpportunityWe are seeking a skilled and experienced Front Desk Associate to join our team. This role involves providing excellent customer service, responding to inquiries, and maintaining a welcoming atmosphere.The ideal candidate will have exceptional communication skills, be able to multitask, and possess a strong attention to detail....
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Front Desk Representative
1 week ago
Allahabad, Uttar Pradesh, India beBeeCustomerService Full time ₹ 90,000 - ₹ 1,30,000Job Title: Front Desk RepresentativeJob Description:As a front desk representative, you will be the first point of contact for our organization. Your primary responsibility will be to manage the reception area and provide administrative support across the organization.Key Responsibilities:Greet and welcome guests as soon as they arrive at the officeDirect...
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Front Desk Manager Opportunity
3 days ago
Allahabad, Uttar Pradesh, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 80,00,000Job Title: Front Office ExecutiveThis role is for an experienced professional who has worked as a front desk manager or similar position in 4/5 star hotels, having been involved in various functions at core level so as to come on board and provide exceptional customer service and administrative support at the front desk.Day-to-day operations management:...
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Service Delivery Expert
5 days ago
Allahabad, Uttar Pradesh, India beBeeServicedelivery Full time ₹ 2,00,00,000 - ₹ 2,50,00,000Job DescriptionWe are seeking a skilled Service Delivery Expert to join our team. This role involves developing and implementing a comprehensive service strategy for mobile robotics, aligning with business objectives and customer needs.About the RoleDevelop and implement a comprehensive service strategy for mobile robotics.Oversee operations, including SOPs...
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Zoho Workflow Automation Expert
3 days ago
Allahabad, Uttar Pradesh, India beBeeZoohoprofessional Full time ₹ 15,00,000 - ₹ 20,00,000Expert Zoho ConsultantWe are seeking a skilled professional to implement workflow automation solutions and provide training on Zoho applications.Responsibilities:Design, implement and manage workflow automations to enhance business efficiency.Analyze business requirements and develop actionable technical solutions.Configure and customize Zoho modules (HRMS,...
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Overnight Front Desk Manager
3 days ago
Allahabad, Uttar Pradesh, India beBeeNight Full time ₹ 6,00,000 - ₹ 12,00,000Lead Night Operations SpecialistThe Lead Night Operations Specialist plays a pivotal role in ensuring seamless overnight hotel operations. Key responsibilities include overseeing the front desk and accounting tasks, acting as the primary contact for late-night guests, and managing financial transactions.Deliver exceptional guest experiences through efficient...
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Help Desk Professional
5 days ago
Allahabad, Uttar Pradesh, India beBeeExpertise Full time ₹ 90,00,000 - ₹ 1,20,00,000Key Service PositionThe Key Service Position plays a vital role in ensuring the smooth operation of IT services by managing and resolving incidents efficiently.Manage and resolve incidents promptly to minimize disruption to business operations.Provide timely and effective support for user issues, ensuring seamless access to necessary resources.Implement and...
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Customer Service Representative
5 days ago
Allahabad, Uttar Pradesh, India beBeeGuestExperience Full time ₹ 8,00,000 - ₹ 12,00,000Front Desk Associate Job DescriptionWe are seeking a skilled and experienced Front Desk Associate to join our team. The ideal candidate will have prior hotel industry experience and be proficient in handling guest check-in/check-out, managing OTA and direct reservations, coordinating with housekeeping and operations, and delivering 5-star level guest...
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Help Desk Specialist
5 days ago
Allahabad, Uttar Pradesh, India beBeeTroubleshooter Full time ₹ 9,00,000 - ₹ 12,00,000Job OverviewThe Help Desk Specialist will provide critical support to customers worldwide through various channels.Main Responsibilities:Foster effective communication with customers to gather information and clarify customer responsibilities in resolving issues.Communicate next steps and status, ensuring customer confidence.Demonstrate strong...