Service Desk Support Specialist

Job OverviewThe Help Desk Specialist will provide critical support to customers worldwide through various channels.Main Responsibilities:Foster effective communication with customers to gather information and clarify customer responsibilities in resolving issues.Communicate next steps and status, ensuring customer confidence.Demonstrate strong...

About this role:Incident Resolution and IT Support: Our team relies on professionals like you to effectively log, track, and resolve technical issues using various tools. You will also be responsible for assigning tasks to engineers and ensuring timely closure.Data Management and Analysis: To maintain HP warranty call trackers in ADX, you must guarantee SLA...

Technical Support SpecialistThe role of a Technical Support Specialist is to provide face-to-face technical assistance for hardware, software, and corporate mobile devices.The ideal candidate will have experience in Desktop/Help Desk Support and possess strong problem-solving skills. They should also be proficient in Windows 10, Microsoft Office, and...

We are seeking an experienced IT Support Specialist to join our team. As the primary point of contact for IT-related user issues and requests, you will be responsible for handling incoming incidents and service requests via phone, email, or ticketing tools.The successful candidate will have a strong understanding of ITIL processes and incident lifecycle, as...

Job Title: Front Desk ExecutiveThe Front Desk Executive plays a vital role in ensuring seamless patient interactions and exceptional customer service. The position involves coordinating appointments, managing patient records, and maintaining accurate information.Key responsibilities include:Customer Service: Providing friendly, attentive support to patients,...

Job Summary:We are seeking a skilled IT professional to fill the position of Technical Support Specialist.The ideal candidate will possess exceptional problem-solving skills, excellent communication abilities, and a strong understanding of Windows and Mac operating systems.Main Responsibilities:To provide technical support and troubleshooting services for...

Lead Night Operations SpecialistThe Lead Night Operations Specialist plays a pivotal role in ensuring seamless overnight hotel operations. Key responsibilities include overseeing the front desk and accounting tasks, acting as the primary contact for late-night guests, and managing financial transactions.Deliver exceptional guest experiences through efficient...

ServiceNow Support SpecialistFedTec is seeking a ServiceNow Support Specialist to provide technical support, perform system maintenance, and assist end-users with ServiceNow-related issues. The ideal candidate will have a solid understanding of the ServiceNow platform, IT service management (ITSM) principles, and general IT operations. This role involves...

IT Support Leadership RoleThe ideal candidate for this IT support leadership role will have a proven track record of delivering high-quality, scalable and user-centric support. As the leader of our Service Desk function, you will be responsible for providing strategic and operational guidance to ensure seamless end-to-end support experience.Key...

Job Title: Front Desk RepresentativeJob Description:As a front desk representative, you will be the first point of contact for our organization. Your primary responsibility will be to manage the reception area and provide administrative support across the organization.Key Responsibilities:Greet and welcome guests as soon as they arrive at the officeDirect...