Sales Communication Specialist

4 days ago


Bengaluru, Karnataka, India beBeeCommunication Full time ₹ 10,00,000 - ₹ 25,00,000

Role Overview

We are seeking a detail-oriented and analytical professional to monitor and assess daily sales calls, ensuring high communication standards, improving customer interactions, and providing actionable feedback.

Main Responsibilities:

  • Evaluate daily sales calls against defined quality parameters.
  • Assess performance on elements such as tone and voice modulation, objection handling, product knowledge, company introduction, sales pitch effectiveness, and compliance with scripts and legal guidelines.
  • Maintain detailed evaluation reports and scorecards for each sales call.
  • Share constructive feedback and improvement recommendations with team members.
  • Identify recurring gaps or issues in sales conversations and suggest targeted training or process improvements.

Necessary Skills & Qualifications:

  • Bachelor's degree in Business, Communications, or related field (preferred).
  • Prior experience in sales call auditing, telecalling, or sales training is highly desirable.
  • Strong communication and analytical skills with a keen eye for detail.
  • Familiarity with CRM and call monitoring tools is a plus.


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