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IT Operation Management Specialist
2 weeks ago
Job Overview:
We are seeking a highly skilled IT Operations Management (ITOM) Specialist to lead the design, implementation, and governance of ITOM solutions across our enterprise environment.
The ideal candidate will possess strong technical skills and experience in ServiceNow ITOM Suite, as well as a good understanding of ITIL processes, CMDB structure, and relationship modeling.
In addition, they should have expertise in scripting languages such as JavaScript, Python, or PowerShell, and familiarity with Cloud Native Tools.
This role requires strong API integration skills, orchestration, and automation tools, along with working knowledge of AIOps and machine learning-based operations insights.
The successful candidate will be able to lead a technical team, mentor junior engineers, and collaborate with other teams to ensure seamless integration with other ITIL processes and cloud platforms.
Key Responsibilities:
- Design and implement ITOM solutions to meet business requirements
- Lead a technical team to ensure successful project delivery
- Mentor junior engineers to develop their skills
- Collaborate with other teams to ensure seamless integration with other ITIL processes and cloud platforms
Requirements:
- Bachelor's degree in Computer Science or related field
- Minimum 5 years of experience in IT Operations Management
- Strong technical skills and experience in ServiceNow ITOM Suite
- Good understanding of ITIL processes, CMDB structure, and relationship modeling
- Expertise in scripting languages such as JavaScript, Python, or PowerShell
- Familiarity with Cloud Native Tools
- Strong API integration skills, orchestration, and automation tools
- Working knowledge of AIOps and machine learning-based operations insights
About Us:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.
